Category: | Furniture Store |
Address: | 7575 Dublin Blvd, Dublin, CA 94568, USA |
Phone: | +1 925-560-9800 |
Site: | dublin.bassettfurniture.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
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Gary Uhlenkott
MY SHOPPING EXPERIENCE WAS WONDERFUL. THE SALES REP. WAS KNOWLEDGABLE AND PROFESSIONAL. SINCE I OWN SEVERAL STRESSLESS CHAIRS I DO NOT NEED TO EXTOLL THE VIRTUES OF THIS WONDERFUL PIECE OF FURNITURE. i DO WANT TO TAKE THE TIME TO TELL YOU ABOUT HOW GREAT THE DELIVERY TEAM WAS THEY WERE ON TIME AND SET UP EVERYTHING WITH OUT ME HAVE TO DO ANYTHING. THEY ANSWERED ALL MY QUESTIONS AND SOME THAT I DID NOT EVEN KNOW TO ASK. THEY WERE TRULY EXCEPTIONAL . THANK YOU FOR A WONDERFUL EXPERIENCE.
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Lewis Tucker
Amanda was a delight to work with. However the sofa ended up being not the sofa I intended it to be. We had a misunderstanding as to the style and I ended up with a fabric that I love and a sofa style I hate. Part my fault for not double & triple checking the order before it was placed but thought I had made it clear as to the style I wanted. But the service was great, the time frame was perfect and Amanda did check to see how the order was progressing.
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Danine Mesker
Our sectional sofa looks great! They really knew what size to put in our room as the sofas in the store can look different in your home. Only downside is that they do the design review in the store when they should be doing it in your home so they can show you exact measurements and fabrics in your homes lighting. Had to make a few changes to the design but everything turned out good. Will post another review if we use the warranty.
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Marianne Gerhard
I bought everything for my living room in this store. I wanted long lasting quality. On top of that, I happened to step into the store on the day of a great sale. Sales associate Jill was quick and thorough; after a month looking for my living room furniture, I knew what I wanted as soon as I entered the store. Thank you! By the way the delivery guys were amazingly helpful, polite and explained care and warranty of the furniture...
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Melissa Hayes
Fell in love with the highlands poster bed online but needed to see it in person before we were comfortable making the purchase online. The staff was very helpful and answered all of our questions. The delivery time frame and communications were just as expected. Everything on time and as promised. Love the bed and looking forward to acquiring the other pieces in the set!
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Electa Stern
My experience at Bassett was a pleasant one. I worked with Kathy Kenny who was fabulous! She was extremely knowledgeable and professional. She did not pressure me to make a purchase. She listened to me and made relevant suggestions. I will definitely seek her out the next time I go to Bassett.
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Jacqueline Tisnado
I love the couch we ordered and really appreciate the help our sales lady was able to give us in order to match pillows with it that we absolutely love. She was very informative on mattresses which we purchased too. Our new mattress is heavenly. Totally glad we decided on a mattress too.
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May Bramlett
Stephanie Anderson was so helpful helping me pick out my material for my couch and chair and she found the best deal for me. You can really tell the furniture is a good quality. My Mom has had some Bassett furniture for 30 years and it still looks great.
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Glenn Bundy
Ive purchased many times from Bassett and Im a happy customer. Vicki is an amazing designer and my homes look fabulous! The staff are friendly and even the delivery people are great. Wonderful store to help make your home truly amazing.
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Owen Monte
A lot of good quality furniture on display. Much to choose from. Friendly staff with some very long term employees still working for the company. Nice bedding display so you can make a good choice. Good financing available.
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DaShawn Peyton
I perused Bassett website for a year before I actually walked into the store. The store did not disappoint. There was such variety and well-made furniture! The sales team was awesome and very helpful! I LOVE my new bed!
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Olga Peterson
Amelia Menchaca was excellent at listening and paying attention to our needs. She gave us plenty of room to think and make decisions without being pushed. Delivery crew was professional and very quick with installation.
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Mary LeBrecque
OMG! Thank you Goldie and Amalia at Bassett in Eastlake! I love my new living room and dining room and the smell of new! You both did a FABULOUS job! This is the BEST furniture! Thank you both soooo MUCH! Mary :-)
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Gabrielle Owenby
I was assisted in the store without pressure, given information immediately, shown products and there quality. Professional and polite service by the delivery men. Given care instructions of items I bought.
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Lori Summerville
I had a great time choosing and creating my furniture. It was exciting and fun experience! My house looks great and always looking forward coming home and seeing that my house feels cozy but very elegant!
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Felicia Gavin
We bought a dining room table and it is absolutely beautiful! We received great help in the store as I had a lot of questions. I was very impressed with the customer service! I will definitely go back!
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Jason Wilson
Kathy Kenny was wonderful. She was professional and fun to work with. I didnt feel any pressure or rushed to make a decision. I would us her again and definitely recommend her to friends and family.
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Jack Tate
Vicki was very helpful and had great ideas. Her choices in fabric and color accents were better than what we expected. We actually came back to purchase more items and will continue shop at Bassett.
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Anthony Lei
Vicky Wesche was the sales person who help us out and she was very helpful and it was a good experience. and very satisfied with the delivery personnel explain how to care with the furniture too.
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Gil Antonio
Love our new kennedy sofa and Lauren accent chair. The fabric is good and it is so comfortable. Not only is the furniture beautiful, but customer relations are above and beyond caring. LOVE it!
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Missy Taylor
Thank you Jill for all you patience and great suggestions. The staff at Bassett furniture are always very helpful. There is no felling of being pushed to purchase. I love shopping there.
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Azie Little
We came in knowing exactly what we wanted and the staff was so helpful - we wanted to see it in person (not just online) before taking advantage of the amazing sale offered online only.
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Alice Saunders
First time buyer from Bassett but most likely wont be my last! Service was exceptional from the time we walked into the store through delivery! My sectional looks awesome and so comfy!
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June Holt
Great, Erica helped me, as well as my mother and we love her!!! As well as all our furniture! Bassett makes your furniture to you liking and all pieces are unique, we are very happy.
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Lisa McGehee
Kathy (our sales rep) helped us get the perfect couch for a challenging space! Everyone at Bassett was extremely helpful and friendly. They also have very high quality furniture.
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Evé Trujillo
Great sales team! Excellent customer service, they do not pressure you with having a sales rep with you until you need one or ask for one and they give you their full attention.
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Marylou Washington
My husband and I purchased a living room set and Gina, our main designer was very helpful and listened to what we wanted. Our experience from their services was truly awesome.
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Debi Harzog
Great customer service in the store. Store was also well kept. Delivery was great! The staff took the time to tell me proper care instructions and even wiped down the table!
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Vivian Owen
Excellent! Will continue to shop there! The quality they offer is not found in any other furniture store in the area. I am extremely happy with my new couch!