LensCrafters

Category:	Eye Care Center
Address:	329 Corte Madera Town Center, Corte Madera, CA 94925, USA
Phone:	+1 415-945-9917
Site:	local.lenscrafters.com
Rating:	2.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 11AM–5PM

Location

Photos 10

Reviews 6

DragonMail JasonsMobile

This has been a horrible experience so far. I ripped a lens and so went into corte madera to get a replacement. They called my regular lenscrafters office in Ventura and found out it had been over a year since ive had an exam. So required one. This took a couple of days meanwhile im half blind, being a -5. Well i got into a nice pair of new samples and then had to return to ventura. No problem, its a A BIG FRANCHISE so Ventura should be able to pick up the work where Corte Madera left off right? Absolutely completely wrong! First of all Dr. NG in CM lied on the phone when she said she would fax them my information and all would be well the next day this was approximately five days ago. Ive been into the Ventura office four times now and been told various things. I lost one of my samples and then another. Ive been running around blind and have had very extremely important business. Both Ventura and this office are in a word rude. They just dont seem to care about anything. Are beyond by the book and seem to be striving to make my life miserable. Ive had personal care physician type doctors that are much better than this chain franchise. Right now after all of the business Ive given them and all of the money Im left with basically the choice of starting over with a regular doctor and thats what Im going to have to do apparently unless they call me and make this right at which time I will change my star rating.

A Private User

WATCH OUT FOR THE GLAUCOMA TEST!!!!!!! I went in for some basic reading glasses, 20/20 vision, never had any problems what so ever with my eyes. During the "blow test" on my right eye the girl or the maching made a HUGE ERROR!!!! A sharp and painful blow to my right eye.?!?!?!??!?Since leaving the office I have been suffering chronic piercing pain and over watering - (It has been over 2 months now) I feel it my duty to inform other innocent people!!!!! DO NOT LET THEM DO A GLAUCOMA TEST USING A "BLOW MACHINE" !!!!!!!! HIGHLY DO NOT RECOMMEND!!!!!!

Michelle Rutledge

Needed Rx sunglasses in a hurry. I called in and they held lenses for me until I got there. My sales person and the technician helped me choose frames that would work best with my rather large correction. AND they had them ready for me exactly when I needed them, which was a big rush. Thank you!!

Kamal Jamjoom

Service was poor, we were told they would mail our specs 3 pairs, they forgot,no call after specs were ready. Store service was good in the past now its not

Henrik Scheel

Bought a new Oakley frame (works well) but the lenses (produced in store) were made too fast and too sloppy so they dont look identical.

Colin Sebastian

Good service and helpful staff. Happy with glasses.