EyeDesigns Optometry

Reviews 3

AN

Anton Timms

I never complain or write reviews but Ive never had such poor customer service before after wearing glasses and contacts for 25 years. I had a $700 pair of glasses that I never wear, break twice in 6 months in the same place. After buying contacts, two pairs of glasses, and sunglasses, I would think the optometrist would call back his patient after being requested twice. That being said, I think Candace Irizarry has been a major roadblock, so Im not sure if my doctor has been getting my messages. Initially I rated them a higher score, but I must warn people to find another optometrist. I was limited to this place because of my insurance, but with their high prices, poor customer service, lack of communication to clients when they close, and slow turn around times. I have found it to be less expensive to pay out of pocket at other places. I love supporting ma and pa shops, except when they dont appreciate or value their customers opinions or issues. I hate ending things on a negative note. That being said, the pros are that its conveniently located in San Rafael and it accepts VSP.

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Thomas Heidinger

I have been going to EyeDesigns Optometry for 15+ years and have always had exceptional service. Dr. Garcia and his staff are helpful and treat me as if I’m their only patient. Even after I moved out of state for a few years, the team didn’t skip a beat once I moved back. I would highly recommend EyeDesigns Optometry to anyone looking for a new optometrist.

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Josh Alwitt

Got complex lenses right the 1st time