Category: | Department Store |
Address: | 11111 183rd St, Cerritos, CA 90703, USA |
Phone: | +1 562-565-6025 |
Site: | shop.nordstrom.com |
Rating: | 4 |
Working: | 10AM–8PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–7PM |
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cici wright
**DO NOT GO TO THIS LOCATION** I absolutely love Nordstroms Rack..well until today. I spend over $5,000 a year between Nordstroms and Norstroms Rack every year. I get invited to private events, private showing on merchandise prior to it being released to the public, etc. I have come to this particular Nordstroms about 2 to 3 times a week literally since they opened since my kids are always growing out of their clothes so fast..I spend a lot with them to say the least. I have never had a problem with them since I never return anything; well today I tried to and it was a nightmare. I wasn;t even trying to return, I was trying to exchange. ALL TAGS ATTACHED AND NEVER WORN. I had a couple hundred dollars worth of clothes in my hand to purchase and my mother had bought my daughter some pants that were too small, so I tried to include this exchange in my new purchase (by the way it was a lousy $8) and they wouldnt do it! I gave them my moms email to look up the purchase and he said he would only look back 90 days. I told him it was about 4 months ago and he said no "our policies arent as friendly as Nordstroms". Well to be quite honest no one is talking about Nordstroms, and I would have been treated better by Walmart or Target. Through all the commotion the pants I was trying to return disappeared. The manager Chris couldnt find them. He could care less about his customers with the attitude he had. Its sad they treat people this way. Since they seemed to care so much about $8 I let them steal my pants that I tried to return, gave them back the $250 worth of clothes I was about to buy, and went to Old Navy next door to buy my daughter clothes. Very cute stuff in fact at WAY better prices. Enjoy my $8 pants................I do not recommend this Norstroms Rack, you are not treated with any worth whatsoever. And when I told the story to my mom she was sad because she lives down the street and goes here all the time, but says she will not step foot in there again either. Havent gotten a chance to tell my husband but Im positive he wont either. Loosing 3 life long customers over $8 seems unintelligent but regardless of my trying to speak to a manager (Chris) to resolve the issue, nothing was done. Very disappointed!!
DA
Daniel G.
This Nordstrom Rack location is part of the newly renovated portion behind cerritos Mall. Parking is decent. We usually park around back but there is also plenty of parking in front of Saks. Inside they have everything from Men, to Women, to Childens clothing. I picked up some shoes, a dress shirt and a tie for a wedding. The line was long up front but some of the staff were able to process me at their terminal separate from the cashiers. I did have to return the shoes though since the size was a bit smaller then what was comfortable. I was able to return the shoes (2) weeks later when I got around to finally making it on over. Their return policy is (90) days so i was totally fine.
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andy sarria
Very clean Nordstrom Rack operated by very helpful and friendly staff. You can always find good deals on clothes that normally cost a lot; however, the variety of items is extremely limited! I walked in willing to spend $1,000 dollars but was only able to find $400 worth of merchandise I liked. Its a new location so hopefully inventory improves over time.
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Daniela Paz
Another store. Some deals, you have to look for them or simply walk-in on the right day. Customer Service is ok, some think they can simply tell you want to do without a please and thank you, those learn the hard way. Nothing special. No real welcome by any employee from the moment you walk in.
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Jeffrey Tu
One of my favorite places to shop for shoes. I always check the clearance section first to find the cheapest markdowns. Several times I found nice quality shoes under $20 marked for clearance. This included dress shoes and casual leather shoes.
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Valerie Dayman
Was looking for some Fitflops, had to ask an associate if they had any and where they were. He told me yes they had them, took me to the display AND helped me look for my size. What a total sweetheart!!
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valencia carlin
Very expensive for me to shop at. But dont let this comment stop you from shopping here. There products are so many products to choose from, from great big name brands at discounted prices.
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SLAP J
Great shoe collection but a little over priced for most of the shoes. And you have to make sure the shoes are the same as whats in the box.
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Sherome Reeves
Organized and not too bad. Staff is very helpful d accommodating when I was going to buy a shoe that was missing its insole.
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Jonathan Corcio
Great clothes at bargain prices. Always shop here to check on name brand clothing for affordable deals.
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nikoletta anagnostou
The prices are reasonably discounted from their original value and there is some good stuff there.
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Cassandra Nichole Geraghty
Good stuff for cheaper than the expensive stuff. They have brand name makeup for really cheap
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Jorge Colin
I found some amazing brown Oxfords brown Oxfords for a cheaper price and they are worth it.
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Michael Almaraz
Pricing is just ok, because it is always selections that have not sold in a while.
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george alcivar
Great store, very clean and the sales associates are very helpful. ☺
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Sebastian Reyes
This location is the most organized store ,from all the other ones
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Rosa Cantu
Prices are really good. Some departments are very unorganized.
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Tyrone Taylor
Not much selection as expected in the Mens clothing Dept.
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Brandon Rodriguez
A great place to snatch up deals from well know designers.
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Mani Khanuja
If you are lucky you will get good items! Expensive stuff!
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mario andrade
Easy to get in. Easy to get out. Great shoe selection
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Paresh Desai
Great deals but you have to come often to know.
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Bernadette Staine
Good price, organized, friendly helpful people.
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David Barnes
The staff are very attentive to the customers
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anastacio Orlino
The variety and selection of goods are great
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Gio Villegas
It was clean and the staff very helpful.
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Augie Romero
Charged me 4 times for one pair of shoes.
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Angelica Deaner
Good selection, clean, and well priced.
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Jason Abraham
The selection here is okay, I suppose
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Lori Galindo
Love this store very clean organized.
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David Fuller
Decent pricing and courteous staff
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Eric
cool shoe selection. easy returns.
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J Reyes
Nice place and people very helpful
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Frances Chatman
Enjoyed myself tremendously !!!!!
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Krista Noriega
You find great shoes for less $$
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Rico Suavee
The variety of goods are great
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Adam Fitzpatrick
Always a pleasant experience.
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Deidre King
Best shopping experience! !!
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Javan Denton
Great deals on good clothes
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Susan Black
Luv luv shoes at the Rack!
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Sebastian Astudillo
Good prices on men shoes.
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Steve Albers
Good selection for dudes.
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Jazmin Jesson
Good merchandise stock.
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LUIS DJKOOKANE MANZANARES
Always find good deals
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Hanna Cho
Bad customers service.
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Veronica Keichline
Hit or miss sometimes
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jo li
Some good deals here
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VERO FLORES
I love it there❤️
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Gerri Bell
Good parking
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Vaibhav Goyal
Was a mess
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J Word
Very messy
TE
Teri Lopez
Very busy
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김영재
good