Category: | Jeweler |
Address: | 120 Stockton Ave, Capitola, CA 95010, USA |
Phone: | +1 831-475-1771 |
Site: | lattajewelry.com |
Rating: | 4.3 |
AL
Ally Kirsch
Extremely rude. Dont even call; they are super rude. I called and asked what kind of store they were so I could find out if they resize jewelry because I have several very expensive family heirlooms that Id like resized. Whomever answered the phone rudely snapped at me "and why would you need to know that?" I said "excuse me?" And he snapped at me again!! Clearly this place has 0 customer service. I told him I was a customer that WAS going to come by and find out about some services and even if they didnt I was going to go look at rings, but that wasnt going to happen now. Ive tried calling back twice to speak to a manager with no luck and when I try to leave a message it cuts off after 10 seconds. Im beginning to think who I spoke to IS the manager. So disapponting I wouldnt even fathom treating my customers or any strangers that way.
GO
Gordon GFTB
First, Ally, I dont known your issue is but you sound a little too entitled to work with anyone. Originally I lost a custom made wedding band from a small shop in Oregon. I NEVER thought I could find anything as beautiful to replace it. I stopped by Latta on several occasions just to look and each time Jay (one of the 2 owners) gave me all the time I needed to look and talk to him about his rings and custom work. After about 6 months I asked Jay if he could custom design a gold and meteorite band to my specifications. He was honest and TALENTED with his creation..Its absolutely gorgeous.He surpassed any expectations I had and the price was very reasonable. Thanks Jay!
LU
luca montemagni
Jay was very friendly and helpful and they made me a custom engagement set that was great! Reasonably priced with genuinely friendly and helpful folks.
DE
Dennis Bishop
Great place to purchase a unique custom piece of jewelry. Very friendly and helpful, and willing to work with you to find or make the perfect ring.
JA
Jane Fairlie
Unique designs with novel stones -- a very lovely shop set within the beauty of Capitola. Well worth the trip and highly recommended.
EV
Evan Rapoport
Jay is incredibly talented, creative, and kind. IV never seen jewelry quite like this.
CH
Christine Nordquist
Artistic beautiful handcrafted jewelry.