Category: | Tobacco Shop |
Address: | 2591 S Bascom Ave, Campbell, CA 95008, USA |
Phone: | +1 408-371-8273 |
Rating: | 3.8 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
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Brandon Barnett
I was coming on here to give an excellent review based on my vape mod I bought today. I was very pleased with the customer service that I received and the knowledge the manager had on every product on the Shelf. I decided to look up my mod and was shocked to see I was charged almost $45 more than the highest price online. I shop here quite frequently and have given an astonishing amount of money just in the past 6 months. I will go back tomorrow and speak with the same manager in hopes that an agreement or decision can be worked out thats fair. I guess its my fault for not checking ahead of time but as a consumer, were supposed to feel comfortable where we shop, in the product we buy & the price we pay. I will most certainly stop shopping here unless some type of refund is given or a store credit is applied to my next purchase. I will check back in after I visit the shop to update my review & rating.
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Charles Mercer
Just got back from this place and the employee and manager refused to refund me my money on a bowl I purchased yesterday that was the wrong size. I purchased a 14 gauge and I needed a 12 gauge, I paid by card, the guy at the register could not figure out how do a refund so he called his manager and his manager did not know how to do a refund either so he proceeds to tell me that Im basically screwed and they will not give me my money back. Pretty shady.... the only offer they had for me was to go to another store to see if they MIGHT have the correct size.
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Andrew Peregoy
These guys were very understanding and patient with explaining their products to me. I felt like I had a bunch of dumb questions and they answered them all without making me feel like an idiot. It was totally worth it to pay a little bit more and know that there is a local store backing up their product. I will definitely be going back. Oh... and they are open 10 to 10; super convenient.
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Adan Del Toro
Great selection on all vape and tobacco products or water pipes. The store manager is very knowledgeable and is polite. Reasonable prices good location. Definitely recommend.
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DEEJAY Cross
Great VAPE shop / Smoke Shop great selection on juice and tanks and very reasonable pricing got my favorite juice for Like 15 bucks less than I pay other places !!!
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Simon D. Malka
Fantastic product range, Wicked Smoke is the only shop in the area selling rolling tobacco and slim filters
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Rich Beatz
Customer service, customer loyalty and product knowledge are in place here. Definitely recommend.
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Kate Reimer
Helpful Staff! Helped me put my pen together!
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Alex Blunt
Nice place good service
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darek guergah
No refund or exchange .