Category: | Jewelry Store |
Address: | 310 N Rodeo Dr, Beverly Hills, CA 90210, USA |
Phone: | +1 310-271-8554 |
Site: | harrywinston.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM |
YA
ya wang
Hi, This is Ya Wang. My husband David (Tianxiao Yang) bought a HW ring 3 months ago. We contact the Beverley Hills salon and Eva was the one helping us. We made the payment through wire transfer. And the ring post to us. We have receive the ring but we havent receive any receipt and GIA certificate. We cant contact Eva anymore because she left the job. We have been call the store for more than 5 times. Stuff said that the certificate will mail from NYC to store so that we need to wait! Since we been waiting for so long(3months) but didnt receive any call or e-mail from Harry Winston! I think Harry Winston is very luxury brand with good service. But I feel so bad about the customer service, because no one care about us after we bought the product. Every time I provide our information and the stuff help us to check our record but no one call back!!! I hope someone can contact me soon. Thanks
PH
Phil Olea
Made my buying experience nice and easy, no pressure :-)
YV
Yvette Edery Rodeo Vegan MUA
Love love love ask for Katarina