Category: | Cell Phone Store |
Address: | 101 Huntington Dr, Arcadia, CA 91006, USA |
Phone: | +1 626-239-3911 |
Site: | t-mobile.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
WI
William Jin
DO NOT GO! WORST SERVICE EVER! I went there for a pocket Wi-Fi in March 2017. At beginning they said the package I am looking for can only be purchased by my credit card so I gave my card to them. After that they said, "oh we gave you the wrong package, we will cancel that and you can pay cash for the right package". So I paid them cash and left with my SIM card. When my bank statement came for that month, I found out they did not refund me the money for "wrong package". I have been calling and arguing for my money back for almost 6 months but they keep stonewalling me while telling me T-mobile will give my money back. I am giving up on my $95. I hope you will not lose any cents in this shady store.
KI
Kirk Carranza
Very helpful to me thank you, employees know there stuff, plus when i waited for my turn because there was 2 people before me, one employee help an older Chinese couple in Chinese maybe, and the other helped a older Mexican couple in Spanish. It was pretty cool, because they where quick, and for a minute i thought, sometimes our older folks need a little extra time explaining technologies, but they was patient and quick
SC
Scott Ly
Terrible service. Female employee knew nothing about their products and services. Instead tells us the full retail price of a phone and says we cant do payments unless they run a credit check even though we are existing customers. Went to a real Mobile store and didnt have to deal with any of this nonsense and walked out with 2 brand new samsung s8s the same day
HE
Helen wu
老板是北京人,挺好的。
TE
Teng Jason
Very helpful people. Its easy to park at the back of the store.
YU
YUMIN chen
this store is very good ,I like it
PA
Patrick Frazier
Rude and waste of time.
YE
ye li
nice stroe
AL
Ale Lopez
Very rude