Category: | Jewelry Store |
Address: | 310 S University Ave, Little Rock, AR 72205, USA |
Phone: | +1 501-280-9030 |
Site: | stores.jared.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
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Matt Carter
I wish I could rate them in the negative. Hands down the WORST experience I could ever imagine. I designed my ring online. I went to the store to order it and waited for an HOUR so the "manager" could call another store and figure out how to place the order. Once the diamond came in they told me it wouldnt fit the setting they had recommended to me..... once my ring is finally ready for pick up they wont give me an appraisal. They are trying to charge me $200 for an appraisal of the ring I just bought from them????? They literally have the values on the information packet they gave me. The best part is they want me to wait a month and a half to get the appraisal done. I will NEVER spend another penny with the store. To say Im disgusted I ever walked in there is an understatement. HORRIBLE.
J.
J. Ward
This review is based on my experience with Kevin Nelson. God bless that mans patience. I originally met him in person after calling the store to check to see if an engagement ring was in stock at their store. The lady that answered stated it was. When I got there Kevin greeted me. They were slammed which was odd as Christmas was still some 22 days away. None the less I advised Kevin of the ring I was looking at and he attempted to search for it but we came up short. I had many questions that day and he answered all of them. Throughout the ordering process he was kind courteous and respectful. I called way too often checking on the order. Bottom line, when you go in there ask for Kevin.
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Christy Givend
I will NEVER attend this prejudice, over priced establishment. I have never been so mistreated and discriminated against. Ive been in this place three times and I will NEVER go there again. The employees have some of the worst business ethics and the managers have the worst people skills. After my most recent trip I plan to write a letter to their corporate office, their parent company, Sterling Jewelers, as well as Pandora.
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Harlee M
I love this store. My fiance got my ring and band here and we just purchased his band. I upgraded my middle stone and they were very good about keeping my insurance plan. When we bought his ring they didnt pressure us at all and let us view as many rings as we wanted.
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shae widick
Poor customer service. Called several times with no answer. When they did finally answer was put on hold for 15 till I eventually hung up. I made several purchases there and was trying to find a receipt for appraisal purposes. Wont buy here again.
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Blued Steel
Terrible service, rude staff that was more concerned what they were doing instead of being helpful.... Also they insisted we give them our mailing address before they could help us look around... Terrible place I will never go back.
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Lee Gordon
I really had an awesome shopping experience at jared of little rock. The atmosphere was pleasant and the service was great. The staff displayed a great concern with making sure my shopping needs were met.
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Sharon Gordon
Went in looking for a birthday gift for myself... didnt know what I wanted. The staff was very helpful. The manager, Frank, was very professional and made my Jared experience very pleasant....
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Bobby Christiansen
Average experience high pressure sales which is annoying but expected for commission sales they do have fast service for getting Warranty work taken care of which is great.
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M.
Overly aggressive staff to the point of seeming desperate. Outdated styles, high prices, and a terrible way to shop for jewelry.
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Hiteksha Patel
Very Unhelpful staff, went in yesterday barely got any help or choices, not a good selection and high prices! Not happy
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Leslie Boan
Friendly staff. Manager was involved with the discussion. Will return soon