Category: | Jeweler |
Address: | 1304 W Oak St, Conway, AR 72034, USA |
Phone: | +1 501-327-2686 |
Site: | brooksfinejewelry.com |
Rating: | 4.3 |
Working: | 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 11AM–4PM Closed |
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Ben Scheuter
My experience with Brooks was a very positive one. The staff I interacted with--Sean and Hunter--were both professional and genuine. I was able to thoroughly discuss what I was looking for in a setting, along with the pros and cons of different side stone mounting methods to achieve the look I wanted. I decided upon an in-house creation and was very satisfied with the final results. Their gemologist, Hunter, was very knowledgeable in his craft and delivered an excellent lesson in not only the technical aspects of diamond grading but also the practical aspects of selecting a diamond that maximizes value without compromising appearance. What I appreciated most about my experience at Brooks was their professional reaction to my decision to purchase my center stone elsewhere. There did not appear to be a change in the way they treated me as their customer even though I was only purchasing the setting and mounting services from them. Overall Experience: Most Excellent Professionalism: Most Excellent Craftsmanship: Excellent (a very small section on either side of where the peg of the head inserts into the band could have been filled and polished; however, as this is directly under the center stone, it is very hard to notice) Value: Most Excellent Recommendation: I would recommend this vendor to anyone looking to purchase an engagement ring or have custom jewelry crafted.
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Luke Osborne
I went to Brooks to shop for engagement rings because of two close friends recommending them highly, not only on service but on knowledge and for not being pushy salesmen like other jewelers can be. I am a guy so prior to going in I had little experience or knowledge of any jewelry at all. Walking in I was helped by Hunter, the co owner and he educated me on everything I needed to know about purchasing a ring. He was extremely helpful and polite in helping me and so several months later, being ready to purchase I went back and worked with them on making a custom ring for my fiance to something similar that she had found online. I showed them what I wanted, gave them the specs and they had created a render in less than 24 hrs for me. I had it tweaked several times and had them cast it after everything looked good. The ring was created in no time and it was exactly what I had asked for and much cheaper than I would have imagined it would have been! The whole process was awesome and they made it enjoyable and fun. I would recommend Brooks to absolutely anybody. They are super nice, professional and they do all the work and sourcing right there. The quality and price of the ring I purchased could not have been beaten! Even if you arent ready to purchase and just need to be educated stop in. You wont be disappointed!
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Neil Wilkins
Brooks Fine Jewelry is hands down the best Jeweler out there. All of the staff were extremely professional and they have a superior selection. They were able to give me a wonderful ring set with a hand selected stone that would fit my budget. They were able to take a ring design I liked and customize and hand craft one to my taste. Needless to say Ive got one happy wife and will be a Brooks customer for life!
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Charlie Wagner
I simply can not recommend these guys enough. I went in completely clueless about rings and they worked with Me hand and hand to get the most amazing engagement ring you have ever seen. Please, for your sake and for the love of your women, skip all the rest and just come see these guys.
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A Private User
Great, friendly staff. Very helpful to my fiance while he was picking out an engagement ring. Also very helpful to me with resizing and getting us set up with insurance. Will definitely use again in the future!
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A Private User
Truly Impressed. The service was excellent and the staff took the time to explain every question I had in great detail. I got a great deal and could not be happier with the items I purchased.
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Dylan Kordsmeier
Fantastic service. Quality, expertise, and a fair price. They take care of their customers!
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A Private User
Very friendly service; helped me pick out the perfect diamond for my fiancé!
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A Private User
Custom made me the most beautiful Ruby & Diamond ring!!! Love them <3
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A Private User
Very rude service towards women..dont go here!!
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Amy Wood
Friendly and knowledgeable