ESCO Online Bookstore
| Category: | Book Store |
| Address: | 1401 S Siesta Ln, Tempe, AZ 85281, USA |
| Phone: | +1 888-228-6292 |
| Site: | escobookstore.com |
| Rating: | 1 |
Location
Photos 1
Reviews 7
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Edith Barrientos
If I could give this company no stars I would. I was directed to this site by my childs school to purchase the books he would need for the semester. I purchased the books at the beginning of August 2013, everything seemed fine. School about to start and no books, no codes, and no one to answer the phone. I had to re-purchase the books from other sources in order for my son to have books when school started, I was able to get all but one by the time classed started. About a week after school started I started getting the codes for the ebooks, I emailed them (because no one ever answers the phone) to please refund the books that I had already purchase the books. Well it is now September 11, 2013 and still no refund. Please dont buy anything from this company. Once you create a profile you can go to the FAQ and see so many complaints from other people who have purchased books and never received them or codes that are already used. BEWARE
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Cilla Estrada
Ive been going back and fourth with them for the past week. I recently tried to purchase my childs books on their website and they been out of stock for some time. So i was able to find them way cheaper on another website so I ordered them. I contacted esco and told them I wanted a refund on the book buyback they said they are not able to release a check till my child graduates. I told them this was their senior year so I will no longer need to purchase books but they are still refusing to give me refund. VERY BAD CUSTOMER SERVICE AND I AM A VERY UNHAPPY CUSTOMER..
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Deidre Murphy
There was a problem with a downloaded book. I realize the publisher changed a format and that wasnt their fault. I had to submit a refund request and purchase the book from the publisher. It has been over a month and I have not received my refund. I have opened 2 tickets and neither has even been looked at by their customer service. I tried to call and got a recording that I should open a ticket online. My next step is to go through my credit card company and dispute the charge. HORRIBLE CUSTOMER SERVICE!
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Thomas Koenigs
DO NOT USE THIS SITE. I paid extra for expedited service. 80$ down the drain. Still no refund. I ignored the reviews and Im kicking myself for it. LISTEN. This website is a complete scam!!!
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Mike lit
it is not a good store. the service sucks and the back order on an online book, i dont know how that happens, but that screwed me on a few early school tests. im sorry but bad service.
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Pam Garcia
Horrible- dont use! I returned books in a buyback three months ago and keep being told the check is on its way. Never use again.
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Zonia Duenas
Their customer service is FAR from excellent!