Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	12656 N Tatum Blvd, Phoenix, AZ 85032, USA
Phone:	+1 602-569-6200
Site:	stores.jared.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 19

Reviews 14

Matthew D

Overall: Good service. Fair prices (by comparison). Ive purchased from this store for years and Ive always had good experiences there. Almost all of the sales reps Ive dealt with have shown great customer service and usually have good input and information. I find the general prices of diamonds appalling, but if youre going to buying over-priced jewelry anywhere, you might as well get good service from a place like this. Extended warranty plans have proved worthwhile in my experience as well. For the first couple years I bought at Jared I would shop around to compare their price with competitors. I dont even bother to price-match any more because I never found better deals including the warranty plans. The only place you will find more inexpensive jewelry is through an online store (good luck getting a warranty online...) And lastly their service department is always good. The one time I brought a ring purchased outside of Jared to their store for repair, the jeweler broke one of the already-chipped diamonds during tightening and the store replaced it at no fee. I dont know if they accept non-Jared jewelry repairs any more, but that situation left a good impression with me.

Sheila B

Had my 7 row diamond band resized there, I suspect three of the diamonds were replaced with smaller ones because it is obvious just from looking. The head jewlery repair lady said its because they had loosen all the diamonds while they were resizing, that doesnt answer why the diamond would be physically smaller. Oh and they left one diamond loose and I had to go back in. Then I bought my daughter a ring there and had a diamond from her other heirloom ring set into the new, I swear they swapped that diamond too, it doesnt shine or have the brilliance it once had and looks smaller. I didnt want to believe it, but every day when I look at my ring I know. But how can we trust that jewlers are not theives?

Diane Martin

This jeweler is such a scam artist. They added over 800.00 dollars into my purchase and you cant tell what they have done . Everything was broken up (my bill) and added to diff places that I had no knowledge of what the charges were. This was in my first bill from them, it had all been rearranged. And then I bought a necklace and used the money that they overcharged me and they made it seem like I had purchased the necklace back in Jan. 2014 , not on 03-27-2014 like I did. They did it that way so I could not return it!! Come to find out they didnt add in the overcharge credit. It just disappeared!!

Bishoy Soliman

Sales people are nice, buy the manager is a jerk. Bought something on Christmas eve, tried returning it on 1/24 and they wouldnt let me because December has 31 days and there return policy is 30. I understand return policies have to be set, but this guy was very rude. Ended up getting some crap pendant for $300. My wife asked the guy if she could exchange that if she didnt like it and he flat out, rudely told her no. Never buying from Jared again.

DEDWIND

Bought a ring a few years back. Found out its only worth about 10% of what I bought it for. No one recognized there diamond cerrification and says the one i got was very embellished. Payed over $2400 Ill be lucky if i can get $300 for it. I thought they were supposed to have high quality jewelry. Apparently thats not always the case, very disappointed.

Cindy S.

Stood at the counter for several minutes not ones sales person acknowledged me, then a couple walks in and a sales person walks right past me to them. I asked if I was invisible and got a snotty remark about being right with me. Nope!! I left and went somewhere else. Would have been instant money for them to resize my ring. Asshats!

bman b

Tim was very helpful, finding me the right engagement ring for the love of my life. i always consider just regular princess cut, but then he introduced me too the Le Vian chocolate collection based on her more tanned skin tone, and i never thought i could see a more perfect fit!

Mike M

We think it is absolutely disgraceful that Jared are selling the Zimbabwean Marange diamonds (brown) which are mined on the backs of slave labor for the benefit of Robert and Grace Mugabe in a 50% partnership with Anjin Diamond...owned by the Chinese military.

John Gildenstern

This Jared store had a great group of employees working there. They were patient with me when shopping and helpful in finding gifts. The jewelry is nice, and a good value for the price .

Chris Hess

This is the store we use for our 6 months inspection/cleaning. The staff is always very friendly, and the service is sometimes even done as we wait.

David G

I had Lindsey help me pick my engagement ring and she was a blessing. Thank you so much for your help and laughing at my lame jokes.

Christina Miller

Great experience purchasing an engagement ring, kudos to Lauren for her help!

Jennifer jey Gomez gomez

Everything we get here like Love it

Frank Foust

Great