Category: | Jewelry Store |
Address: | 4550-2 E Cactus Rd, Phoenix, AZ 85032, USA |
Phone: | +1 602-996-5229 |
Site: | helzberg.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Brandon Holtzman
I bought a watch from them and had it sized. they sized it to big . I brought it back to have it resized and they damaged it. the watch was in perfect condition before they had it when they took out a link. The store manager treated me like a kid she took the watch a put it under a microscope for about 10 minutes she had to clean her eyes glass twice and then clean the watch a couple of times and then told me that the watch look worn and there was nothing she could do. I called corporate to get resolution hoping the would take responseabilty for what they did and the district manger just provide more excuses and said that the talk to the manger about how she acted and they still will not fix my watch. the watch was only $300 dollars but it is the way the handle the situation
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sddfiddler15
Ive bought a majority of my jewelry at Helzberg, I think they have a very unique selection. At this store I was looking for a charm that was on clearance and being discontinued. They did not have the color I was looking for so they called other stores tell they found the charm I wanted, then had that store set it aside for me to pick up the next day. They are always very helpful!!
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A Private User
If you are looking for great customer service and affordable jewelry this is the place to go. My bf and I were looking for promise rings and they helped us look through several rings before we found one. I would not go anywhere else. Great people. Great service. Beautiful jewerly. :)
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Michael Venokur
Had great customer service the few times I was in here to get a gift for my wife. Prices seem reasonable and i always seem to get coupons for free things from them.
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Michelle Britzius
My husband and I love Helzberg! Whenever we walk in someone always greets us by name and they are so knowledgable and caring. We are customers for life!
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Tyler Johnson
Fixed a watch for me for cheap and fast highly recommend.
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Ashley Nelson
Helzberg Diamonds are very elegant and beautiful jewelry
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Shery Al.
Loved my new jewelry! :)
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Nella Pizzi Harris
Excellent selection!
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Josh Pacheco
Great place!