Staples
| Category: | Office Supply Store |
| Address: | 7865 W Bell Rd, Peoria, AZ 85382, USA |
| Phone: | +1 623-878-4411 |
| Site: | storelocator.staples.com |
| Rating: | 2.6 |
| Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
Location
Photos 37
Reviews 13
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VedKey
Very nice people! I go to staples a ton due to my art business getting things like business cards, memory drives, ink for my printer, whatever. Never had a nicer group of people to work with! The store is easy to figure out and if i look lost, easy to do among all the nifty gadgets and gizmos someone without a doubt always jumps in to see if i need help. The young woman leading their easy tech crew is one of my favorite people to work with, friendly, knowledgeable and helps explain the tech talk on a level I can understand for things like the printers and memory cards, tailoring to exactly what i need. Ive tried other stores, like Officemax, but i never got the level of service i do from the crew at staples, sometimes their competitors have been just downright rude or blatantly ignoring me when i asked for help. Every time I go to staples I just feel like they go above and beyond what i expect, even on days i can tell they are swamped, which i appreciate so much. I really dont shop anywhere else anymore!
SU
Summer Stanneart
The only reason I keep going back is Julie in the Copy Center. She is VERY helpful! As her managers just sits around. Julie is running around and helping all the customers in the copy center single handedly. After I ordered prints, on Friday, I was told they would be ready by Monday at noon. I wasnt able to make it in until Wednesday morning, but I didnt think I needed to call due to the fact that they were promised to be done by Monday. Upon pick up on Wednesday, what I assume is the manager, rudely attended to me. She instructed one of the other employee to get my order. Well, it wasnt ready. Julie had been gone on Monday and was unable to complete my order. The manager didnt even apologize to me for the HUGE inconvenience. Instead she BLAMED Julie for not doing her job. Bottom line, if your lucky enough to have Julie help you 5 star service. Any one else, 0 customer service skills and very rude.
DA
dano1843
Recently purchased an Epson printer at this location. Had some questions concerning the functions/controls (my ignorance). I returned to the store early (8:15 + a.m.) and the store was basically empty of customers. The woman I dealt with (believe the manager) came over to the printer area where I asked some questions and, well, let me put it this way: When the individual I dealt with knows little more about the product than I did or, even worse, acted like I was wasting her time, told me to read the manual or contact Epson, its time to make a promise. I will never again shop at any Staples store. $162 dollars to experience this kind of rudeness. I repeat, never again.
CY
Cynthia Lopez
The employees are helpful and have never had an issue except for today! The print shop girl Denisse had no clue how to really work the machines. I have never had an issue before with PDF files being resized to fit the size of paper I wanted! I have sent a PDF files in the past and they worked with it. The girl was not helpful, didnt not bother to bag my prints and told me to go to Walmart! Weve had a business account with staples for too many years and maybe its time for me to think of changing companies! They should be upfront about their staff not being knowledgeable and they shouldnt be working in the print shop department! Frusturated fir sure!!!!
DA
Dave Baker
Holy cow. . manager was more excited to talk on radio than to meet me to help locate an item they had in Blackstock.. .you could hear her taking in back of store. louder than through radio with cashier . there were no customers besides me at the time. . had the display box in hand I. . .they kept trying to guess. . .and bringing wrong product. . . .I know can not know the details of every product in your store however you have to make an effort
DE
Derek Tsang
Best Staples In Town! I buy there a lot. They have great managers and they are all helpful! Last time I had a reward card problem, their manager Mike helped me called their corp. and replied to me the next morning with the issue solved. Before that, I was at the METRO CENTER Staples and they are bad. Great work ARROWHEAD STAPLES. Really helpful! Jackie and Charlie are also really awesome!
DE
Denise Pickard
In our opinion this store really doesnt care about customer service. They have an ad for plastic crates but we have to ask the young man to find them. He was going to let us just say ok not on shelf well leave. And Eddie the Mgr. Has NO customer relations qualities at all. We used to be 100% Staples ppl. Since we moved to Peoria we have been 95 % Office Depot/Max. Sad
AS
Ash KG
Called in to check on stock of an office item. (Labels) Would have rather worked with an automated messaging service--would have been less rude to be hung up on at the end of the conversation. If you can call it that. These kids need better people skills.
KA
Karen Farley
I love the staff in this store. I drive half an hour to shop here. I pass two Office Depot to get to Staples and its 1000% worth it.
SO
soroush shokrani
I came looking for printer papers (A4 size). She said they dont sell any. I wonder what they sell at Staples stores then.
DA
DaBig Daawg
Very seldom do they have items in the store, easier and less frustrating to order online
CO
Cody Belmonte
Great school supplies !
BR
Brandon Nicklas
Good
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