Category: | Car Stereo Store |
Address: | 9250 N 43rd Ave # 6, Glendale, AZ 85302, USA |
Phone: | +1 623-939-9484 |
Site: | cardenalcarstereo.com |
Rating: | 4.1 |
Working: | 9AM–6AM 9AM–6AM 9AM–6AM 9AM–6AM 9AM–6AM 9AM–4AM Closed |
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anthony Malejko
Had an alarm installed on my moms truck when it was brand new. I was told that it had a lifetime warranty which was a major selling point for me since my mom planned on having it for many years. A few years ago the alarm started going off on its own with no triggers. She took it to them to be looked at and they said there was nothing wrong. Since then she always left the alarm on valet mode. Within the last few months the truck would randomly not crank almost as if the battery was dead. I tracked it down to a bad alarm. She took it to them and they told her the alarm module was bad. Since Clifford had been sold to dei they would not warranty the alarm or even give a good deal on a new one. They expect her to pay full price for a new alarm. Since that wasnt going to happen she wanted it removed. Rather than taking care of the customer they are charging her $50 to remove it. HOW IS THAT FOR A COMPANY THAT PREACHES CUSTOMER SERVICE. I have spent around 3k on alarms from them over the past 14 years but not another penny from here on out. I will not recommend them to anyone I know either.
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Patrick McCombs
Had an Alpine reciever with Sirius radio, phone, GPS, and backup camera installed a month ago. Installation was awesome and the Alpine unit is great. Backup camera not so much. Initial unit had a short after about a month. They replaced it with an apparently used camera that was missing some hardware. That was replaced the next day. The day it was originally installed, they told me it was too much trouble to adjust the parking lines. "Just turn them off" they said as nobody uses them. It seemed odd to me that they were on the camera, but not useable? An internet search showed me how to adjust the camera and it is really easy to back into a parking space now using just the camera. I asked Cardinal for the calibration instructions that came with the unit and they said there werent any. They were unsure of the manufacturer. They said it could not be adjusted. Obviously, they are seling a product they know nothing about. I was going to have one installed in my wifes car, but Ill have some one else do it.
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Steve Blair
They installed my interlock device and i have been using them for 9 months with not a single problem with there end of the machine or service. They will go out of there way to help you with what the courts require you to have. Dont get mad at them for the machines being a pain its not there fault. They dont enforce the late fees unless they are forced to and a phone call in advance they will float the days for you without charging you the fee they could have. Great people to deal with as long as you treat them with the same respect they give in return.
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A Private User
I had three shops in valley check out my alarm and they all told me i needed a new one so i called cardenal and they told me to bring it in they found the problem and fix it they were very helpful and there shop was very nice and clean after that I got an alarm on my wife car I would recommend them to all my friends
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T Dresslar
My experience wasnt the best at first, but the install was GREAT, Im happy with the end product and they worked with me on trying to improve my experience (had a rocky start).....OVERALL I would give them another shot when the time comes. THANKS CARLOS!!!! ☺
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Leah Strand
Everyone was so kind and helpful when I went in. My alarm had issues and shut down my whole car. They squeezed me in and fixed it all in no time. I highly recommend them to anyone and look forward to going back under better circumstances.
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vanessa
this place is awesome! Great customer service the whole time I had my interlock with them, a year and half. Friendly environment and if ever there was any issues they were eager to help. definitely recommend this place !
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Shelby Jarrell
Everyone in the store is awesome and helpful. Did a great install. Worked with my schedule to get me in Will be going back for any future installs
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C
They have great customer service and is well kept up and us willing to help you find a better price if they dont meet your price range
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Gloria Glamher
Scam place! Dont go!! Trust me they want go on verbal agreements! No if your a business it should be done in a contract agreement.
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Charmaine Porter
Great place. Very competitive prices. Professional installation.
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Paul Carter
They are OK
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Joleen Dominguez
Nice