Category: | Cell Phone Store |
Address: | 2507 E Main St, Bexley, OH 43209, USA |
Phone: | +1 614-236-1100 |
Site: | gowireless.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Megan
Tyler was wonderful when selling me my phone! He helped me get exactly what I needed and had everything set of perfectly when I walked out of the store. And as for the GoAdvantage Program they offer, I would highly suggest getting! I had a phone for years never breaking my screen, but after getting this one I became very clumsy and have needed to get my screen protector changed multiple times. Jen has so graciously put them all on for me and perfectly with no air bubbles or anything! Ive always had a great experience when I came into the store. Tyler, Jen, Micha, and Shane are all so friendly and helpful.
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Donna Montgomery
Great customer service! After a number of product and service issues with another carrier, I left that store and, en route, contacted this location for alternatives. I spoke with Jennifer, and she carefully listened to what I needed and offered alternatives that met my needs. By the time I arrived at her location, she had the phones and plans we had discussed ready for my review. I selected the best fit for each and she promptly handled the switch, including transferring apps and contacts and setting up autopay. I am very grateful for her help and highly recommend Jennifer and this store.
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Alex Rosenberry
Good, knowledgeable, and helpful staff. But as others have said, its NOT a Verizon store. They charge more for phones than Verizon does in order to "give" you "free" accessories along with your phone whether you need them or not. Its kind of shady (on Verizons Part) that theyre able to operate under a Verizon store sign but can charge whatever theyd like for their products. I would recommend going to a real Verizon store or Best Buy/Apple where you can get the devices for the actual retail price.
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becky old
I was so impressed with the quality of service I received at this location while transferring from my old iPhone to an android. I was assisted by Micah, and he was professional and knowledgeable and very respectful and patient as I asked him a million questions!! So glad this store is in my neighborhood. If you are changing phones, dont do it online! Go into this store.
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James Gottliebson
To be fair, this is a review of all Verizon "Premium Retailer" stores, of which this is typical. I have yet to be satisfied at one of these non-Verizon-owned franchises. They have limited inventory, especially in accessories, and equally limited technical knowledge. I recommend only company-owned Verizon Wireless stores.
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Erin Benedict
Tyler and Jennifer at GoWireless Verizon are the absolute cream of the crop. They were genuinely nice and helpful to my needs. I was taken care of efficiently and I truly felt like a valued customer. I strongly recommend visiting GoWireless in Bexley for any cellular needs.
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Ashley Elliot
Came to Verizon Bexley and super impressed w costumer service Tyler was great and Jennifer best manager Ive ever had help me anywher. She fixed my issue so polite and cant even explain how great she was. Ill b back and wont go anywhere else just bc these two
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Catherine Du Puy
The staff at this location are THE BEST! I have asked for help above and beyond what they have to do and they are happy to help me. Shane and Brian are knowledgable, patient and quick to offer solutions. I recommend them and this store with full confidence.
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CHRIS WU
I like going to this store better than going to the corporate store at Easton, I dont think many people know about this store because its always very quiet here and thats nice because you get to pay your bill or whatever and go home within minutes.
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Terp Musselman
Ive been coming to this store for years! Today was my first experience with Sean and it was great. Really disliked my old phone. He got me into something much better and even ordered a tablet for me. It only cost me $13! This guy is amazing!
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Team Timm
Asking for help with a phone problem I was actually just told "that is not in our job description" ... true as that may be, customer service 101 would advise never saying that to a customer.
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Deborah Tooson
I love this place because of Jonathan I love Jonathan Jonathan is an excellent excellent customer service person here and hes a new store manager so just love Jonathan Overstreet good
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Douglas Ritchey
I had excellent service at this store. Micah in particular had excellent customer service and walked me thru all the steps and details. I left the store a happy camper!
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Barbara Beirnstien
Thank you Jonathan and Shane for setting me up with my new phone. Im really excited for my new Note 7. I will be back and recommend my friends go here.
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Dean C
Far outshines the Verizon company stores. If your fortunate enough to get Tyler as your sales associate , you will know genuine honest customer service.
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Kimberly Rose Karlstad
holy crap my phone stopped charging and i was in a panic i stopped in at bexley and Arvin tool fantastic care of me. thanks so much you saved my day
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Robin Williams
Hi this is Robin Williams I wanted to let you know that I thoroughly appreciate it working with Jonathan today at Verizon he was amazing thanks bye
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Josh Hartshorn
I was help greatly was treated very very good by Shane Amawi is was a very big help I recommend if he is working thats the guy u want to talk to.
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karen fiorile
Noel handled my iPhone 7 purchase beautifully. Jennifer and Micah were also helpful. What a competent, friendly team. I will gladly recommend.
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Jacquelyne Harris
Man Micah was just great, he really met all of my needs and went above and beyond. I recommend him to everyone
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Mr. Moser
Had an activation issue with my Galaxy J1 and they were professional and just plain amazing!
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Preston McGlone
Jennifer was great. Helped set up my prepaid phone. I always do my business here.
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Viki Rogers
Helpful, trustworthy, personal attention, great customer service, convenient
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Maddy Montgomery
Tyler was very helpful. Great experience and highly recommend!
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Ronnesha Allen
very good workers here im always pleased with there service.
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Bruce Hanners
Got a new phone and free screen protector. Thanks Jonathan.
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Robert Tucker
Sean did a great job! Saved me $$ and got me a new tablet!
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Angie B
Wonderful one on one learning of my new phone!
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ERIC SCHUMACHER
Quick service thank,you Jonathan.
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Ricky Moore
Great service from Jennifer