Menards
| Category: | Home Improvement Store |
| Address: | 3550 32nd Ave S, Grand Forks, ND 58201, USA |
| Phone: | +1 701-775-6204 |
| Site: | menards.com |
| Rating: | 3.5 |
| Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 12–8PM |
Location
Photos 100
Reviews 39
WI
Wing Man
Awful service. I had to return an item about 2 months ago. After giving me the run-around for 30 minutes, I finally talked to the most deadbeat manager ever, who reluctantly gave me store credit (I had also purchased an extended protection plan on that item). Now, I go back (unfortunately) and its been awhile, so I forgot to bring the store credit certificate. However, I was smart enough to take a picture of it on my phone. I have an HD photo with the barcode, corresponding number, and cash value clearly displayed. They will not look it up by number. The f***ing little piece of paper has to be present. The amount of money on the certificate is stored in their computer database --- if they charge the remaining value, it will not work anyway, regardless of whether I bring in the paper copy later. Save your time, gas money, and frustration - do not shop here. Very sincerely, Disgruntled ex-Menards customer
DE
Dean Knutson
Customer service means: lazy kid on forklift point you in other direction, then hide. We received all the help we needed and answers too all the questions we had. Then came the picking up our purchases in the back, wow can I say lazy and unhelpful. I recently hurt myself so a little assistance would have been greatly appreciated, none to be had this time. While I loaded the plywood I had to get from in the store, four employeesstood around their forklifts because heaven forbid they walk and were shooting the shi# just talking away like theyre at a party. Last time in this store no, but last time thinking its worth it too shop there.
WE
Wesley Smith
If they sell you something and it is defective, they just blow you off and wash their hands of you. Wont even do an in store exchange for the same item setting stocked on the shelf to replace a defective item which was attempted to be returned the same day it was purchased. They dont know the products they sell and clearly dont do enough employee training. The people in hardware do not have knowledge of hand tools. GO ACROSS THE STREET TO LOWES
RY
Ryan Meyer
I have been to many Menards stores and usually have positive things to say, but this one in Grand Forks is horrible. Carpet cleaners were there tonight and were spraying cleaning solution near customers feet as they walked in, the bathroom was filthy and served as a hangout for nearly a dozen flies, and the cashier, when I could hear past her mumbling, had zero customer service skills. Lowes is just across the street and probably a better choice.
CO
Cody Harstad
Love this store. They have a little of everything and it is well laid out and easy to find the right area. I personally avoid this store like the plague on the weekends as it get super busy and the lines at the till take forever, but any other day is usually just fine. The garden center is very nice. Lumber is usually very nicely priced and stored well to minimize warped and twisted boards. Bathrooms are kept up throughout the day as well.
JI
jillesteratson
Most of the employees are usually very helpful, except for when theyre not. But theyre usually not not helpful. And theyre usually cheery, except for when theyre not. But theyre usually not not cheery. Except for that one checkout lady. Has a permanent look on her face like some kids just pooped in her flower garden. I understand working checkout is not the most glamorous, but faking it a little wouldnt hurt.
KR
Krista Fisher
No customer service after receiving a damaged product. Manager suggested that I damaged it instead of dealing with the problem. No corporate customer service available when my issue wasnt resolved at the store level. When I received damaged goods from Lowes, they were easy to work with and my problem was quickly resolved. Shop there instead.
GL
Glen Davies
Nichole in Millwork has a "lame to hungover" type attitude toward paying clients and her job. Over the phone, unwilling to help, one word answers, no elaboration to my questions. Totally disinterested in what shes there to do, if in fact shes aware of what shes there to do...
DM
Dman Sam
WENT IN TO MAKE A LARGE PURCHASE . Over 5000.00 , but after talking with Erick in building materials . I was met with rude bad customer service So I decided to shop else where .. Home Depot is great with customer service .. Will not be shopping at menards EVER
CH
Cheryl Peters
They may be cheap but I just had to load half my patio blocks by myself then ran after some one to help me. Thats after running down some one to find them then to a desk to place an order then to another spot to pay then to the ya5d..Arghhhh!!
A
A Private User
Shouldve been simple to go in and pick up some shingles. Come to find out you have to go out to a warehouse. Where there are no employees to assist you. Not pleased at all. I wlll pay the extra money and go to Lowes.Completely unsatisfied.
KE
Kelly Thompson
11% rebate from time to time is great but product selection varies and isnt very complete for such a large chain. Customer service and knowledgeable staff doesnt exist at this store, if you want that go to Lowes or Ace Hardware
CL
Clifford W Haugen
I have done thousands of dollars of business with Menards and find them hard to beat. Employees are helpful, management is there if there is any problem. Know what you are buying, there is the good, the bad, and the ugly.
GL
Glen Kowalchuk
Purchased several cans of paint. Didnt like the color so we took them back. No hassle, no problem. Exchanged everything. Got our new paint in 15 mins. thanks
SP
Sponge bobB
Most of the time its good service but sometimes you get people who are clueless and dont know anything about the department they are in.
SH
Shanti Steinauer
Good store they have a large section. There prices are ok. You can find close to the same thing cheaper at there competitors.
TO
Tobie Plett
OK. Hard to find items right away but usually have what your looking for and a large selection too. Pretty good service.
LA
Laura Hanna
Not as many good deal prices as there has been. They are bigger into getting money back via mail in rebate.
JE
Jeremiah Neubert
Has great prices and products. Often too busy, has long checkout lines, and can be hard to get help.
CA
Carla Smith
Very friendly, has what I need. A wonderful place. See people who I have not seen for a long time!!!
BR
Brenna Curry
Found just what we needed, and the staff helped along the entire way. Thank you!!
DA
Darrel Becker
Outstanding well organized friendly staff great location right off 32nd Avenue.
DA
Dave Kreitzer
Always find what I need and at a good price and you cant beat there rebates.
GH
Ghassan Majied
Visiting this place is joyful always. Prices always less than you expected.
DA
Dan Koller
Good service from staff and pretty good selection with reasonable prices.
AA
Aaron De Souza
Great hardware store. One of my favorite stops when visiting ND.
AL
Alex Perez
Always Found what I,m looking for and the help was AWSOME ..
TA
Tawnya Stroot
Good experience for what you need for your house projects.
KA
Kat Parker
Wonderful helpful people and a great choice of products
DA
Dario M.
You can find almost everything for your workshop here.
BR
Brian Nacy
Huge selection of goods. Respectful, helpful staff.
SC
Scott Boekhoff
Cheap prices and always deals around the store
MA
Matthew Johnson
Very friendly clean and easy to shop at
JO
Joanne Bushaw
Awesome help from your people!!!
AD
Adam Nordling
Have everything from lumber to milk
RI
Rick Engen
Easy on a Tuesday afternoon.
HE
Henry Hernandez
Great prices/big selection.
LE
Len Kostrzewsk
Great products & prices.
JO
John Vandyk
very good store
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