Verizon Premium Retailer - Phone & Wireless

Category:	Cell Phone Store
Address:	705 Higuera St, San Luis Obispo, CA 93401, USA
Phone:	+1 805-544-8380
Site:	phoneandwireless.com
Rating:	3.7
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–4PM

Location

Photos 10

Reviews 5

A Private User

I recently Upgraded to a smart Phone for $50.00. I was told The phone would be $50.00 and that my services on the phone would be an extra $30.00 a month. I asked about three or four times if there would be any additional fees that I should be aware about they said definitely not. Well I did not mind paying the $80.00 tax ( which they did not tell me about) but when I got my phone bill there was an extra $70.00 charge and when I called the store they said "sorry but we dont know your contract so we dont know where the charge came from). My $50.00 phone ended up costing me $200.00 in the first month.... Thanks Guys!

H. G.

If you are accustomed to long wait times, staff who are anxious and impatient with your indecisiveness, and give you short answers without explanations or alternatives, then avoid coming here because the experience is just the opposite. Naomi and the other kind people here are very patient and put up with my quirky sense of humor and novice phone use and awareness. If I had one complaint, it is that no one knew of a sleazy sushi dive bar where I could meet some disgruntled ex-Verizon employees who were replaced during the strike of last year. I dont hold this against them.

Kyle Wilson

One Star in Lieu of zero stars. This premium retail outlet is quite the opposite of premium. I attempted to return a new smart phone on day 14 of the return policy and was told I was past my return date, though I wasnt. This was confirmed by the Verizon corporate representative I spoke to on the phone not five minutes after I walked out of the store. Verizon corporate bought my phone back immediately and noted this locations customer relations, or lack thereof. This location is the reason I would stay away from retail stores.....

Susan Scott

Super knowledgeable and friendly staff. Helped me find exactly what I needed and even took the time to teach me a thing or two. Awesome customer service.

Jeremy Barnes

Great customer service. You get what you pay for.