Category: | Appliance Repair Service |
Address: | 2870 Terra Ct #3, Sun Prairie, WI 53590, USA |
Phone: | +1 608-709-7058 |
Site: | mainapplianceservice.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–3PM Closed Closed |
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Paul Stokes
If you are looking for someone to repair your appliance in the Madison area, your search has ended. This is a top notch business and I highly recommend them. Our dryer started making noises and my wife asked me to get it fixed. After coming across this business and reading the reviews I made the call. Josh, the owner, answered my call. After listening to my problem description and taking my dryer model number Josh said hed do some research and call me write back. Josh called me back and said he was familiar with the model and the problem and based on the symptoms he recommended the most likely repair needed. Josh was sensitive to the costs involved and explained them openly and honestly and even discussed with me the fix vs. new option. We agreed that he would come over at 5PM that evening and after confirming his diagnostic he would complete the repair and told me what he expected it to cost. Despite being one of the worst weather days of the winter Josh made it on time. He proceeded to show me exactly what the problem was, described what he was going to do, and then quickly did the repair. Josh was professional throughout the process, he was thorough in his assessment, he cleaned everything he could in relation to the repair, it was done within the time and cost that he quoted. I was very impressed with this young man and he will get my business again if needed. This is a no brainer, if you need appliance repair, this is your guy.
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Chris Freeman
With an oven door removed, in pieces, I was in a jam and needed someone to put it back together and back on the oven. I called Greenway Appliance who called me back just a short time after I emailed them. After conversation, he said he could come out that same afternoon! (I had called American where the oven had been purchased from and they wouldnt come out until Thursday. I called Greenway on Monday and he was out that afternoon!) He was right on time. VERY friendly and knowledgable and got quickly to work. Since he wasnt the one that took the door apart, he had to put a jigsaw puzzle back together from scratch! And he did it!!! Our oven door was back on and ready to be used again!!! With service that prompt, I was expecting a larger sized bill, but that was not the case at all! More than reasonable considering what he had to go through to put the door back on! I would HIGHLY reccommend using Greenway Appliance for ANY of your appliance repair needs! Ill bet I will see your review after you made that calling raving about his service as well! Thanks Greenway!!!
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Jake Keller
I woke up one morning with my refrigerator not working, as well as my freezer. Everything was thawed out and things in the fridge were somewhat cool, but I knew I had to get it fixed in a hurry. I actually called another company to come fix it that day, but they do a 4 hour time slot in the afternoon as to when I have to be at the house to let them in. But I work during the day, so that is a lot easier said than done. So I kept that appointment but called Greenway Repair and he came about 45 minutes after I got off the phone with him because he understood my urgency. I then canceled the other appointment. It was maybe a 20 minute fix, and was a lot cheaper than it wouldve been going through the other company. He did a great job and I would highly recommend him.
L.
L. Hill
Joshs service was horrible. He repeatedly lied to my husband and I about parts, arrival time, and repair expectations. He left our kitchen a mess with mud tracks and water on our floor. He used our clean kitchen hand towel to mop up the dirt and water from the dishwasher repair, then stuffed it in our kitchen sink. He then left without saying a word - allowing my husband and I to find the towel after his departure. Do not hire this service if you would like your repair person to respect your home or provide honest information about his services.
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Nick L
The owner owed me a favor for a rude technician when I wrote a poor review and he said if I removed it he would give me a good deal in the future. Then my fridge broke and he only gave me the Angie list price which I actually paid more because it an easy fix and the tech wasnt there for very long at all and I still had to pay over $100. No favor at all it would have been cheaper to have just paid regular price by the hour.
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Sarah Blend
I called late morning and had same day service! Not only same day service - but on time service! Josh arrived promptly and had all the parts to fix our Ice Maker. It took no more than 15 minutes. I would absolutely endorse him and Greenway Appliance Repair. Hopefully nothing else breaks down but if it does, I know we will call Greenway first.
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Mary Welch
Josh went beyond our expectations when we called to see if he could help fix our 11 year GE refrigerator that stopped working while we were on vacation. He wiggled us into his already packed day, diagnosed the problem and was back with the replacement part all within 3 hours! I would highly recommend Josh and this company.
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Sue Vollbrecht
Josh went above and beyond helping us out. He is very professional and courteous. He really seemed to grasp the urgency of needing our oven operating soon and helped us out. He went out of his way to get the part and come back the same day to make the repair. Thanks so much, will be calling you again if need be.
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Stephanie Galligan
Josh has come to my house on two different occasions now, once for dryer and once for dishwasher, he was honest, professional and quick. I would (and have) recommended him to everyone that asks me.
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Michelle Krusing
I really appreciated Joshs experience, honesty, workmanship and willingness to come fix my warm refrigerator asap!! I will definitely call Greenway when I need an appliance repair.
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Jeff Goldman
Fast response and professional service at reasonable prices! Knowledgable and great at explaining what needed to be done. Will definitely use again.
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Scott Lysne
Great folks, awesome service