Prescott Smokes and Vapor

Category:	Tobacco Shop
Address:	141 Broad St, Prescott, WI 54021, USA
Phone:	+1 715-262-2085
Site:	prescottsmokeshop.com
Rating:	3.8
Working:	9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 10AM–5PM

Location

Photos 49

Reviews 12

melissa kirchhof

This is the a horrible place with HORRIBLE CUSTOMER SERVICE!! I went in to the store today to purchase items with my boyfriend and our son. The glass has signs that state we need assistance to look at everything. The man at the counter was so engrossed in his race on the TV that it was like pulling teeth to get assistance. When I changed my mind twice on an item, the man snapped at me and raised his voice. He was very aggressive and I was surprised by this. When I told him not to get mean with me and that I was a customer and wanted to spend money in his store, he told me that he didnt care. His exact words were "so what." This place has no interest in serving customers and the man is very unstable. I have never been yelled at like this. When I decided to not buy my items and told my boyfriend just to buy his, the guy screamed at me and told me to get out. We left over $100 worth of crap on the counter and we are very OK with that. I will NEVER EVER go to this store again no matter how close it is. Take the extra drive and go to the next closest shop. Trust me.....this man that runs it is not nice and has no interest in helping. You will be more inconvenient to him than anything.

maggie kane

There are nicer places to go!!!! Went in to find a guy behind the counter with two other males leaning on the front of counter and they seemed to be watching the tv above them and talking. I overheard their convo which was sexual stuff. Sex doesnt bug me but the nasty comments they made were disgusting plus they continued even though I was clearly in the store. I asked for help at one point and the guy behind the counter helped but it was hard to get and keep his attention. He was more interested in his buddies. It made me very uncomfortable so I left. I called to speak to the owner a few days later and no response. The items in the store are neat and I am sad that I cant shop there now due to the lack of customer service and uncomfortable environment they provide. I drive to Oakdale Minnesota now and they have an AMAZING shop over by subway. Check it out!

Clay Harrington

I went into this shop with my 1 year old son and my girlfriend....these people were horrible and the response to my gf review was crazy. I recommend another place for sure! How does an owner insult and put blame on a baby? Plus if no kids were allowed then where were the signs and why is this just brought up? The guy behind the counter was rude and obnoxious and so is the owner and apparently they take no responsibility for their lack of professionalism! The owner doesnt even respond to complaints....we called and called. Now that its public he makes up lies to cover his butt. Please go anywhere else but here! Thanks!!

Jen Johnson

I am a frequent customer and always have a great experience! Kevin is awesome, always friendly and willing to answer questions. The store has a huge selection of products and is very clean and smells good. I always leave with a smile on my face. If you are in Prescott and need smokes, ecig items, glass, rolling tobacco and or supplies stop in! You wont be disappointed.

william pechacek

Worst experience ever!!!!!!! NEVER GO TO THIS PLACE! I swore in the store after I bought something and the manager kicked me and my wife out and called the cops. F@#% this place. I will boycott this place forever and tell everyone.

Amber Pechacek

SO rude. Terrible service. Ive never been treated so poorly in a store before...and that was my first time in the store! If I could rate zero stars, I would.

Michelle Gaudette

Every time I go into this shop its a good time. Customer service is great and the selection is all I ever need. Ill continue being a loyal customer.

Nathaniel Bise

Wide selection, best pricess around. Wish the hours could be a little later. Nice friendly service with a smile every time.

Brian Benedict

This was my first visit, just moved to the area. Very friendly and helpful! Will definitely be back!

Lynn Mulligan Peterson

Great shop and wonderful customer service. This is where you go if you want a deal

Mohannad Najajreh

The best prices and products. The customer service is great I love shopping there.

ayden Peterson

Great products and glass selection is spot on!!!