Category: | Tire Shop |
Address: | 633 Apollo Dr, Lino Lakes, MN 55014, USA |
Phone: | +1 651-784-0031 |
Site: | discounttire.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Tara M
Ordered wheels online from this location [Monday]. Called and checked on order the next day because something didnt seem right. Guy tells me order didnt go through so he submits it for me. Am told I will have them by next Monday. I tell him that works, and that I need them by next Thursday at the latest because Im going to a car show. He says no problem. Call Saturday to make sure everything is on track, told yes, Monday. Waiting for call on Monday, never comes. We call them, they say theyll be in Tuesday after 1. Call Tuesday, not in. Going to 2 day ship to store and should be ready Thursday/Friday. They call us Wednesday and tell us their supplier no longer carries the wheels........... If they would have told us this from the start it would have been no problem. But the fact that we contacted them 4 times to make sure everything was on track and we were told yes, thats what I have a problem with. Now its the day before my mentioned deadline that was supposedly "no problem" and I have no wheels. And not only that, but now its also too late to get them elsewhere. Disappointing. I should have known from the start when their website didnt actually let me order the wheels for myself. No ship to home option. The "ships in 1-2 days" message on their website is clearly untrue. Go elsewhere for wheels.
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barry larson
They did get my truck in and changed the tires. They did have the best price also. My complaint comes from the lack of customer service and the bad workmanship. I drive an f350 crew cab duelly. It is a large truck and I have worked at keeping it nice. I requested when I brought it in to change the front tires that they park in in a way were people wont be able to open their doors and ding it. They didnt lesion and we I cam to get it it was parked within 6 inches of another car and in a spot I could not get out of without asking that car to move or waiting for it to move. I came back to them to get the rear tires done two months or so later and this time they parked it in a better spot and were i can get it out. I paid for my tires and left to find out that the tires were out of balance. I called the said no problem, bring it in after work tomorrow and we will fix it. I asked for a 400 pm apt. I get there at 3:58 and am told it will be and hour to 1 hour 15 min before they can fit me in. I will not lie. I like the proximity to my work and the price but if it comes at the expense of good customer service them i will not use them again.
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Randy S
I have bought many, many tires from this store, but no more. We own quite a few trucks, and with the miles our guys put on, they get new tires quite often. They have lost all my business after today. Every time I send my wife in with one of our vehicles for the "free rotation" they offer, they claim the tiores are shot and no good. She was told today that it was "Pointless". This after she waited over an hour for service although she had an appointment. I think they think women are stupid, and so they can trick them into buying services they do not need. This type of issue has happened multiple times to her, and I guess I just cannot trust them anymore.
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Renee C
The service at this location has always been great everytime we bring in a vehicle for tires. On our latest visit however it was better than great. We brought in our 88 mustang with 5 lug conversion to look at new wheels only to find out we had very few options that would fit. Justin spent at least 2 hours helping us find the right wheel that not only fit but looks amazing on the car. A huge thank you to both Scott and Justin for going way above and beyond to ensure both our happiness and our safety. I wouldnt hesitate to bring any of our vehicles to the Lino Lakes location.
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Melissa Schlemmer
The service I received was wonderful. I had dropped my tire off in the morning for a repair intending on getting it put on after I ran my son to therapy. Unfortunately, my spare had not been put on tight enough and on my return trip to Discount Tire my tire was about to fall off. I made it but my car needed work. Scott called another business and got me in immediately. I was extremely grateful to receive such great customer service. From holding an umbrella to shield my son and I from the rain to calling another business to help me out; customer service is outstanding.
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Brian Wagner
Quoted me 45 mins to an hour. Told them I was going to run to Target so salesman said I can go and we would finish payment when I get back. Walked to Target and had lunch across the street. The time was 12:41p when I left. Came back an hour and ten mins later, (1:50p) car was still in the spot I parked it in. Another guy tried defending his buddy who apparently didnt type my stuff in until well after I was gone. Said it had only been 35 mins.. Apparently I cant read time anymore and made up what time I left. The customer is not always right at Discount Tire.
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Katie Rice
Went in to this store today to purchase new tires for my highlander. I had a wonderful experience from the start. All the guys up front were extremely courteous and helpful. The guy who helped me when I purchased informed of a manufacturer rebate that was currently running so I was able to purchase better tires with a 90000 mile warranty for the same price as a mid-range. My appointment was at 945 and they had me in and out of there within an hour. I will definitely be going back to this store in the future. I couldnt have been happier with my experience.
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Joe Kurland
Call ahead if youre able, else the wait can get long. The prices are competitive, the tires a quality, and the staff are well-equipped to care for your car. Ive been very impressed by the facility and their ability to get me in and going without too much pain. Face it, tires are expensive, but they move your car and are worth the investment. Discount Tire has been good about patching small punctures, and providing gratis rotations per the purchase agreement. And with many locations across the metro, it is a safe bet youll find a service station near you.
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Bridget Cleary
Staff are friendly and willing to help you purchase a tire thats right for your vehicle. Appointment times are prompt, and the work was done on time, early actually. The waiting room was clean! I took advantage of a follow up visit after a different shop did some engine work and had to take tires off the car to work on the transmission. The Follow up tire service was free, as promised. They were helpful and made sure the problem was taken care of. Discount tire staff explained the issue to me. I will go back and will definitely recommend this business.
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A Private User
Ive never had any trouble with discount tire in the couple visits Ive had. They have more selection and better prices than the next guys. As far as the guy complaining about the alignment Ive never heard of a tire shop doing this as it doesnt need to done just because tires were changed. I cant fault the guys for not treating your fragile wheel covers like glass, clearly they were about to fall off anyway. Correction for Google maps this place is off of lake in lino not in the industrial park.