Festival Foods
| Category: | Supermarket |
| Address: | 3007 Mall Dr, Eau Claire, WI 54701, USA |
| Phone: | +1 715-838-1000 |
| Site: | festfoods.com |
| Rating: | 4.3 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 42
FI
Firro Seranel
Do not shop here if you are disabled! They will not accommodate you unless you have a normal disability and solution. I am a disabled person, with documentation filed with the ADA regarding my disability, and my doctor-prescribed solution, with is to refrain from wearing footwear. Ive shopped in this Festival many dozens of times over the last three years, without incident. Today, a trio of managers decided to take it upon themselves to discriminate against me, to eject me from the store, declaring me to be trespassing, and to threaten to call the police. This was inexcusably poor customer service, and I cannot recommend ever shopping here again. There are many non-discriminatory competitors in town. Use one of those instead.
CA
Casey Prine
A huge shout out to Festival Foods catering. You catered food for my wife and my wedding on 08/06/2016. Everything we ordered was spot on, and tasted delicious! The person that helped set up the order was very knowledgeable, and helped us order the right amount of food. We had very little left over after the reception, and finished the rest the next day.....still delicious. The cost of everything was very good too! I will recommend Festival Food Catering to any of my family or friends. You will not be disappointed!
PA
Patricia Mountin
When I saw the new shopping carts I thought oh no, high prices. I was right. Very few sales in the store. Spoke with a few other shoppers who said the same. Ive always enjoyed shopping at festival, and will continue to go there for a few specialty items, but not for my entire grocery list. I will say however, that the staff continues to be polite and helpful and the store is clean.
LI
Lisa Marie
Clean, well lit store. The prices are competitive. The selection is wonderful. I liked that at the end of each aisle there is a laminated listing of where to find what you are looking for clipped to a rack for faster shopping (and to benefit those not yet familiar with the store). The staff that I encountered were friendly and helpful. Its a big plus that its open 24 hours a day.
A
A Private User
Love this store! The quality is high and the prices are reasonable. I especially like to come here for seafood and natural foods. However, the best feature in this store is customer service. If you want to know how to run a business, this is the place to study. It is clear that friendly, helpful and professional service is a priority.
DE
Desiree Jennings
After 20 minutes or more in the checkout while they tried to figure out a cash register glitch, I finally left without the groceries that I spent time shopping for. Nothing to more quickly remedy the situation or offer as compensation for my time.
CA
cashmefish howboutdat
Great place to shop for those with kids. Festival has a play area for your kids so you can get your shopping done. And as you are shopping you can watch your kids play on monitors throughout the store. Easyou shopping for you and fun for the kids.
JA
Jason Lawrence
They have a great selection of everything. The quality of the produce can vary depending on what day you go. The meat selection is good but you need to be selective about what you grab. Overall its a great one stop grocery store.
KY
Kyle Van Wyhe
Best grocery store on Eau Claire. The selection of fresh produce is quite large. My favorite thing about this grocery store is how clean it is! I drive a few minutes out of my way to shop here instead of Gordys or Walmart.
A
A Private User
Whenever I shop here the customer service is amazing. The kids love the tot spot! Prices are decent and they have good coupons too. If they dont have what you want, just request the item and they will try to stock it!
ZA
Zach Peterson
Good selection and location for grocery shopping. However, miserable and un-motivated high school employees make shopping here hard to justify, especially with options like Woodmans and Gordys 5 minutes away.
JU
Just DK
A great grocery. Wide aisles, great natural foods section. Liquor store, salad bar, soups, hot foods bar by the pound. Excellent seafood counter. Would have given 5 stars but no USA shrimp but one tiny bag.
JO
Joseph Meyer
The best customer service of any grocery in town. The products are excellent with decent prices and good deals. Plenty of parking even when busy and always open more check out lines when needed.
N.
N.R. Perkins
Friendly staff, locally owned, excellent bakery and deli! Salad and hot food bar, fresh sushi, and a great drop-in child care room that you can look at thru monitors in the store.
DA
Danny Deetz
Well shelves seem picked over while I know the grocery market in Eau Claire is in turmoil step up your game and price service like before the closing of your other competition
MI
mike christner
Nice clean store and the isles are just big enough that tow people can stand around with their carts in the Isle chatting while the rest of the world moves around them.
A
A Private User
Great service with a smile and you never have to wait in line. Prices are more than wal-mart but you get what you pay for. especially meat and produce.
LI
Libby Smith
Good grocery store. Overall selection is good, produce is good quality. Not a huge fan of the self-checkout lanes. Not well stocked if you shop late.
MA
Matthew Bushee
Designated natural/organic food section is great-bulk section included! They even have bulk spices. Great grocery store, but can be pricey.
BR
Brenda Wood
We came and purchased 2 new York strip steaks z@ 14,00 each They were so tough we could not eat them 2400 out of our pocket for dog food
LE
Leah Ude
They always have a sale on something I need. Cheaper than Gordys. If I need something quick, its just a short walk from my house.
CH
Christina Varela
I like their homemade stuff. If this store were closer to my house I would use it way more often! Gas perks or not!
S
S Gilb
Great deli ! Love the bakery and deli. Best in town. Prices on other stuff and specials is higher than gordys.
EM
Emily Young
Best overall grocery store in Eau Claire, hands down. Produce is much better than Gordys. Great organic section.
CA
Carmen Olson
Great prices and friendly helpful employees . I am always able to get a roll of quarters to do my laundry.
JO
Josh Gore
Festival does not have the lowest in town, but I would argue that they have the best quality and selection.
CA
Carol Churas
Lately there is at least one mistake per visit, sale items not coming up or wrong items entered, flustered
BR
Brian Thorp
One of the few places in the area that has a salad and deli bar - great for a good lunch option.
KE
Keith Swedlund
Way too crowded. Prices seem higher than I expect them to be. Prepare to park a mile away....
IS
Isabella Schmitt
Good food would like to ne a bager i sent in an application for a bager havent heard back yet
KA
Katherine Timmerman
Great atmosphere. Everyone is super helpful. Awesome selection, very clean and organized.
RY
Ryan Dutter
Best deli in town. Definitely the go-to non-Wal Mart grocery store on the south side.
AN
Angela Mcevoy
Great selection of food .curtious staff.. alitte high priced but great quality
JA
Jacob Caspersen
Good selection has all the "grocery" stuff that you cant find at Walmart
TY
Tyler Canopy
This is the only place I can find updog. If I could give 6 stars I would.
AN
Andrea Nyseth
Wide selection of fresh produce and friendly, helpful customer service.
LI
Lisa Marten
Well stocked, good prices. Really nice carts. Plenty of checkouts open.
TE
Terry Andersen
Great place to shop. Shelves are always kept stocked. Nice atmosphere.
TR
Travis Kaese
Nice clean store others in town generally have better value s
ME
Melissa LaFrance
My go to grocery store! Great selection and customer service.
DE
Derek Kademan
Good service. Have select products I want. Plenty of parking.
KE
Ken Lund
Terrible Bad dry chicken No customer service Never going back
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