Category: | Lumber Store |
Address: | 17606 WA-9, Snohomish, WA 98296, USA |
Phone: | +1 360-668-8800 |
Site: | chinooklumber.com |
Rating: | 3.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM Closed |
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Annie Pierce
I purchased a hammer and they delivered the wrong one, I sent it back with the delivery driver and had to make a trip to town to pick up the right hammer the next day and had to pay an additional $11. When I went to use it for the very first time, it broke right off at the head. I called and talked to John at the Arlington store and he told me in a condescending tone "Its not a pry bar". He never would have spoken to a man that way. I was angered and called the Snohomish store where I had placed my order. The manager there was very helpful and arranged for me to pick up another hammer. When I went to get it John tried to charge me another $10, which would have been about a $50 hammer. His attitude was no better today than it had been towrads me the day before. I will NEVER go to that store again. Nothing about my experience was good at the Arlington Chinook Lumber Store. Also the wood is full of knots and fairly green.
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Solid Apollo
The Store manager at the highway 9 store does not give a damn about service or customers. I ordered lumber that was delivered but was warped and cracked, so I rejected it. Since then (3 weeks) I have been trying to get in contact with Rob, the store manager, and he will not return my messages or calls. I have left messages with Lisa and Larry, have gone to their store once after not getting a call back just to be told that Rob is in a meeting and they cant help me. They still have my money so I will start the charge back process. I would love to support local business, but having a store manager that does not return calls after leaving 4 messages just plain sound ridiculous. My business will go with Dunn Lumber, Manuel Barquin
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Lee Alley
Sure glad I found this store. I needed to build a small barn with some special requirements for building materials for which I had no experience. The staff here was most expert and helpful. And they stocked some materials that are apparently not generally stocked elsewhere (certainly not the big box stores).
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Eric mcCarthy
I have ordered 2 lumber packages over the last few years from these guys. Pricing has been great ( I shopped) and the lumber and delivery great. They are very helpful.
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Mike Smith
Excellent staff, good quality products, one of my go to places that seem to always get it right.
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Kenny Johnson
Employees have lot of knowledge about their product and are very personable. Awesome experience.
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Evan Stone
Great location to purchase different types of lumber and do home upgrades.
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ioan balanean
Excellent stuff great lumber.