Category: | Bicycle Store |
Address: | 4810 17th Ave NW, Seattle, WA 98107, USA |
Phone: | +1 206-547-4621 |
Site: | electricvehiclesnw.com |
Rating: | 5 |
Working: | 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM |
BR
Brian Lewis
Demonstrated outstanding integrity while selling me the perfect bike. The fellow that sold me the bike was pretty busy at the time I happened to come in and made an error in the total cost --- I should say that the overall experience was nevertheless great, he was easy to talk to and work with. But I was blown away when the owner called me the next day to tell me that they had overcharged me by $100. I would never have known had he not called. Its seldom that a business has the chance to show me that theyre so trustworthy and focused on treating their customers very well. Electric & Folding Bikes NW just showed me that in spades. I should add that while I was looking at bikes, someone came in with a problem involving, I think, a blown fuse. Fix was done on the spot, no charge. I like these guys!
CO
Cool and Quirky Cars
I bought my Stromer ST-2 from Mike and his shop when the Stromer ST-2 initially came out about 2 years ago, and Im so happy I did. He has maintained it, ordered parts for it, and when it had difficulty charging and updating it, he provided a new charger and took care of the update on his own time and free of charge!!! You would be silly to order a bike online, especially an electric bike, when you have an actual shop with excellent service, selection, and a mission to get people out of their cars and on bikes, even with Seattles hills. Do yourself a favor---visit the shop and take a bike he recommends out for a test drive. Youll be happier and healthier.
PA
Patreese Martin
Unhurried, honest and well-informed. I purchased my electric commuter bike here at the recommendation of a friend, and I couldnt be happier. They didnt try to up-sell, were great about test rides, and helped me select a good fit for my needs. I recently brought the bike in for an adjustment, and the service and attention to detail was just as high as when I initially bought it.
MS
Ms Carmine
This is the only electric bike shop in town where theres not a whiff or undercurrent of sexism. One of the part time mechanics is arrogant with women, but ask for the owner DJ if you want to be treated with sincere respect and dignity. I travel from the opposite side of the city just to get straight-up customer service with no little microaggressions or sexist "joking" BS.
A
A Private User
Very sensible choices for folding bike or electric-assist bike. I received excellent advice, and with no pressure to buy either! Great service overall, I even had two standard bikes assembled there. The owner sells only products that he himself and his family would use. He and his associates have earned my trust many, many times over.
MA
Mark Wilson
I highly recommend Elec & Folding Bikes. The owner DJ answered all my questions honestly and helped me immensely. He showed me several elect bike options. He did not try to steer me away from lower priced models, but was honest with his facts about each. I ended up buying an Ezzbike Sprint and am very pleased with the purchase.
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William Hershman
I didnt buy a bike here, but I have had my hybrid bike battery serviced here (cells replaced, which I furnished), and my bike tuned up. The staff are friendly and knowledgeable, but most importantly, honest. They have never tried to embellish the repairs needed, and the prices for repairs were extremely reasonable.
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A Private User
I test rode a Brompton from Electric Bikes Northwest and was so surprised with the competitive prices I ordered one from them. The service from Eric and David is excellent and I would not hesitate to recommend them to anyone.
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A Private User
Great place to check out electric and folding bikes with zero sales pressure and plenty of opportunity to test drive. Once you buy, you realize they do the service piece even better.
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Aunti Laura
terrific buying experience. there was no hard sell, just good information about different bike and the options. weve got an eassist cargo bike that is fantastic.
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Andreana at Sarabi Media
Great selection of e-bikes! DJ is great :)
MA
Mark Pembrooke
Absolutely the best service and products!