Bike Masters

Category:	Bicycle Store
Address:	23862 SE Kent Kangley Rd, Maple Valley, WA 98038, USA
Phone:	+1 425-584-7508
Site:	bikemasters.net
Rating:	4.7
Working:	10AM–7PM 10AM–7PM 10AM–5PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM

Location

Photos 15

Reviews 19

Clark S

Today I went to Bike Masters for a Retul bike fit. Only a handful of bike fitters in Washington perform Retul fittings and this was the closest shop to me. I could not have been more satisfied or happy with the experience! The fitting and interaction with Ron were beyond my expectations. The guys had just moved into a new shop location but they were ready to help me and every customer who entered the door. I got a very personal fitting that took about 1.5 hours and I learned a ton of information about my position and adapting to a triathlon bike. There are closer bike shops to where I live. However, I am definitely going to return to this shop for all of my future bike needs, repairs, and purchases. I felt as though they were a big enough store that they can handle any need or request. But they are not so big that they forget about you or neglect you and your bike for other customers or issues. I can speak specifically to anyone questioning if they need a bike fit or Retul bike fit. Dont hesitate - go to Bike Masters. You wont be disappointed! Ron and Mike are easy to talk to and seem as though they genuinely enjoy helping people with all bike needs.

Megan C

I have been going to Bike Masters now for about 2 years and I can say that I have always been pleased with the service that Mike, Ron and the rest of the team have provided. Mike especially has done quite a few projects on my Diamondback Recoil Pro XC bike and I have no concerns with the work he has performed. I think all the employees have a great understanding about bikes as a whole and have always been more than willing to educate me on things that I probably would have completely failed on had I not asked. The only thing I would say to keep in mind is that they can only do so much at their store when it comes to testing mountain bikes they work on since 95% of the immediate area is flat concrete. I would recommend any road or mountain biker to stop by the shop and give them a shot.

Jenniffer Petty

I went in with my folding bike that when I folded it up, the seat would get torn up. They helped by solve the problem by suggesting putting a quick release for the saddle so that I could lower it when putting it in my car. They also helped adjust my front wheel and let me try out different saddles on my bike. They were very patient with me and took a lot of time to help me out, something I appreciate very much. I will always take my bike back there when I need help with it. The owners are very knowledgeable and very caring about ones individual needs.

Jody Lewis

Ive bought 3 bikes from BM in Maple Valley and had a few worked on. They have always provided excellent customer service and go way above and beyond. I cannot speak highly enough for their knowledge and customer service. So thankful to have them so close to us. Recently I had them tune my Santa Cruz gave them cart Blanche to repair anything needed. Instead of replacing a bunch of stuff, they repaired items and saved me money. Huge thanks and customer for life.

Todd Roberts

This place does not have a huge selection of bikes but they are high quality.They are 2 great mechanics and very helpful!! They are knowledgeable and good customer service. If you have a old bike these guys are the best. I seen some old bikes come in and they make em like new! They are fast too fixed my bike same day. would definately go back and looking on purchasing a new bike there soon.

Al Cruise

Awesome bike shop. Ron, Mike, Alex and the rest of the staff offer fantastic, friendly sales and service. I bought 2 Giant mountain bikes there, one for myself and one for my son. We have been in many times for repairs and accessories and we always get the best service at reasonable prices. I highly recommend Bike Masters! Right behind Dairy Queen at Four Corners.

Sonicman1979

These guys have always taken good care of my road bike whenever Ive had to take it in for service or a tune up. This time they did their usual great job on a tune up, but also, free of charge, mounted a couple of new tires that I was unable to mount myself. You cant beat a bike shop that has competitive prices, excellent service, and friendly personnel!

Lynn Walters

For the past 5 years I have been a fan of Bike Masters. They have serviced all of our bikes, repeatedly. Purchased a new bike there for the fleet and they did a fantastic job building my current bike from frame up. Rocked this bike all summer and performed amazing. Thank you Ron and Mike for all the smiles and those yet to come!

Paul Woods

My youngest daughters bicycle has had quite a few miles on it, and needed a tune-up plus a few parts. They were very patient with the few questions I had, and even resolved a quick issue I had forgot to mention I came in to pick the bike up. Great service, and will be my 1st stop from now on for anything bicycle related.

Stewart Perthou

They finished my Custom rebuild! Reasonable pricing. Answered all my questions and the bike looks Fantastic. I might also mention that I bough my daughters very first bike there(old shop) and the prices on their new bikes are pretty hard to beat too. Thanks guys, happy riding!

Nathan Buffington

Ron is a great guy that provides excellent service. He also offers his products at a reasonable rate and doesnt try to make the day on one sell. I have been in many bike stores where it feels like I am in a car dealer BMB is not this way.

Paul West

These guys were great and helped us out even though there was no money in it for them. If I buy a new bike it would be from them and when we do need a tuneup of course they will be where we go. Real Americans.

Jacob Bucy

Great local bike shop. Small shop with limited selection but they can always order you something if they dont have it in stock. Always there to answer questions and not pushy about selling you something.

Brandon Kelley

The owner of the shop is super nice. He offered to fix my bike at no extra charge after it was initially put together kinda sloppy. Would take my bike back there for any future issues or maintenance.

Jon Snow

Overly priced service. They claim a lot of their expensive bike locks are secure when they arent. I had my 1500 dollar bike stolen from campus with a high level bike lock bought here. Be cautious.

Andy K

I bought a bike their ..a little less than some other places ..service is very good .. if you are hard on your bike (and sometimes crash) this is where the store stands strong on service

Freedom Noble

Went on to get my bike tuned up and ready for my commute. They not only gave me a fair price but answered every question I had! As a new cyclist especially, I didnt feel out of place.

Ryan Heathers

Bought a couple bikes here at different times and had one tuned up. Great sales and service. They honor their warranties and stood behind a defective product. Great business.

barry conti

An excellent service orientated shop with competitive pricing. Friendly, helpful staff equally interested in all types of cycling without any elitist attitude.