T.J. Maxx

Category:	Department Store
Address:	1910 S 320th St, Federal Way, WA 98003, USA
Phone:	+1 253-946-2887
Site:	tjmaxx.com
Rating:	4
Working:	9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–10PM 9:30AM–10PM 11AM–8PM

Location

Photos 100

Reviews 30

Tra Nguyen

I am a regular customer here since I moved to Federal Way in 2012. This place was always one of my favorite places to shop and the employees here were so nice and helpful. But today (12/05/2015), it was the first time that I have had the worst customer service experience ever before at this TJ.Maxx. I came to the store around 6 p.m to buy some clothes for my mom. I was browsing clothes at the ladys racks, and accidentally one of the dress from the rack fell off from the hanger. I picked it up and put it back on the hanger; unfortunately, it fell off again. And there was an employee was standing behind me, she picked up the dress, and I was about saying thanks to her, but you know what? She looked at me and said:"So you dont like this dress!" Then she angrily put the dress back on the rack and made her way out in front of my face, turned around, stared at me and shaken her head!!!! What was that behavior??? Was that my fault? Customers come here to shop and you are hired to do your job. If you cant do your job, at least you have to make customers feel enjoyable when they are shopping and feel happy when they leave. My shopping mood totally was destroyed and I didnt bothered to shop anymore. I came to check out and asked to talk to the manager, and thankfully, the manager was so pleased to take care of this problem for me.

Duece Vision

Customer service is down the drain. I was followed around the store by worker acting like he was stocking for 40 minutes. When i called in the incident he straight lies and says we were coincidently in the same section. even though he followed me from one section to another, i dont recommend this establishment at all.

Karina Smith

This T.J. Maxx has very good selection. The employees are friendly most of the time. The store is a little messy, especially their clearance cart in the skincare/haircare area, everything is just piled up on it. Other than that, I like it a lot.

Kathryn Steinhebel

Price are much cheaper at Ross which is close by and they have greatly limited their clearance section. Great designer section.

Mitchell St Clair

Quality brand name items for hugely discounted prices. The store is well kept and the staff is friendly.

genean f

Not very organized !! Hard to shop!! But they have great deals if you have time search through stuff!!

Megan Elliot

Cashier was very energetic and friendly a pleasure to shop at and end service was awesome. Left happy.

Jessica Wan

Found treasure here with good deal, well organize the size that I can find my size session easily.

Bogdan Kryvobok

Доступные цены и хорошие бренды