Enumclaw Ski & Mountain Sports

Category:	Sporting Goods Store
Address:	240 Roosevelt E., Enumclaw, WA 98022, USA
Phone:	+1 360-825-6910
Site:	skiandbicycle.com
Rating:	4.6
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–4PM 10AM–3AM

Location

Photos 23

Reviews 19

Chris Wodjenski

Just over a week ago I rented Skis from Enumclaw Ski Rentals to go have a great day at Crystal Mountain. I had rented there before. Around Noon I was skiing down Queens run which is a green circle (beginner run) when I took a turn and went down. It was a fall that was no major deal and I was okay luckily. When I came to a stop I went to get my skis and saw both Bindings had broken and failed. Mind you I have been skiing for over 20 years and never seen anything like this. The person with me witnessed the whole thing as it was a normal fall and with his 35 years of skiing he had also never seen anything like it. Not sure if I fell because they failed. I COULD HAVE BEEN SERIOUSLY HURT DO TO EQUIPMENT. After this malfunction I had to limp it down to the bottom and it ended my great day. When I returned the skis to them they asked a few questions and and said someone would contact me tomorrow. That never happened so I assumed that was the end. About ten days later I received a rude message from Vanessa accusing me of neglect and letting me know I would be charged for damage without telling me how much. I believe the bindings were installed incorrectly or fitted improperly. After I called to find out what was going on they told me oh well the insurance I bought from them does not even cover things and they would still be charging me hundreds and hundreds of dollars. DO NOT RENT FROM THERE FOR YOUR SAFETY. VERY POOR BUSINESS PRACTICE AND SERVICE. BEWARE. I had even just bought over 500$ in gear from them two weeks before for my wife. THATS HOW YOU WILL BE TREATED. I have requested a phone call from the owner Joe Webber and will update things depending on those results.

Harmony Rhodes

Went there on a super busy morning (I mean packed! ) got new goggles and got the perfect pair to fit with my glasses the employees were EXTREMELY helpful! I messed up an the size of my boot for snowboard boot and unfortunately had to rent another pair at Crystal. When I went back and told them about this and showed my receipt for a the other pair being a whole size bigger they immediately gave me my money back and apologized. I didnt even ask. The customer service they provide is beyond amazing and prices are very competitive. Definitely going back for all my gear and or rentals in the future!!! 10/10

Abe Ruben

Saved a ton of money by coming here for rentals instead of getting them at the mountain. In addition to great savings the customer service is attentive and knowledgeable. I would definitely recommend this place...

Jake Stahnke

Great help finding gear for my first time boarding in 12+ years. Even stayed open a little late because we were slow off the mountain. Highly recommended.

Karen Barrier

These guys are super helpful, their rental equipment is high quality and kept in great condition.

Shantel Allagonez

Great customer service and awesome pricing for rentals. Definitely going back there for rentals!

Byron Viles

Very friendly, fast and frugal. My wheel wasnt that off, so they knocked off $5 for the truing!

Douglas Lannom

Excellent staff. They quickly fixed 2 minor problems that I had with a new bike.

Raoul Esp

Fast friendly service and rental prices one of the lowest Ive found.

David Doyle

Skis at a decent price. The boots I was given were a bit too small.