Category: | Pharmacy |
Address: | 19107 Bothell Way NE, Bothell, WA 98011, USA |
Phone: | +1 425-489-1814 |
Site: | riteaid.com |
Rating: | 3.8 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
JE
Jennifer G
Ive been coming here for years and the pharmacists here are always kind and understanding. Recently I accidentally had an emergency prescription sent to the wrong Rite Aid in Canyon Park. I called Canyon Park check if it was there because I riding the bus. The woman on the phone was so rude she said she couldnt check without my insurance number but I didnt have it on me and the clinic should have sent it to them. I called the insurance but was on hold forever and couldnt get through and then I was on hold with the clinic but was able to get through they told me that the prescription should have been waiting there so they should only have needed my name. After being on the phone for almost an hour about every time I called her she just kept hanging up on me. I finally realized when I got to Rite Aid that I had sent the Rx to the wrong one. I went to this one and they were so nice and took care of it right away and they did not need my insurance number because it was already charged through the clinic.
CI
Cindy Phan
I usually love going to other Rite Aids, but the Indian guy at this location during evening shift was very rude. He made me wait a long time standing at the register with my unpaid items, even though he was in the front aisle and clearly saw me. He didnt come up until another guy lined up behind me. He rushed me during check out and refused to answer my questions. When I indicated on the pin pad that I wanted cash back, he immediately shut the drawer back and told me to not ask for cash back again!
KA
Kaykay Walker
Always friendy and helpful. Can be wait time if you bring in a RX. Theres a waiting area.