Puppy City

Category:	Pet Store
Address:	3343 Valley Pike, Winchester, VA 22602, USA
Phone:	+1 540-773-3831
Rating:	2.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM

Location

Photos 100

Reviews 18

Shyann Chapman

I purchased off of puppy City in Winchester I have purchased two puppies from their previously Ace which was $4,000 because I did financing him (hes now paied off) and he is perfectly fine hes growing hes the best dog ever hes such a sweetheart and I love them so recently I went back and I purchase a small Chihuahua which turned out to be about $5,000 do to me financing him as well well I took him to the first veterinarian appointment that was free, I was told that my puppys eyelashes were growing downword witch will cause erritation and that he did not have the requirements it took to breed him ( missing a testicle) Ive contacted Puppy City and I spoke to somebody in regarding of the situation and I was told to wait a little bit and see if maybe it had dropped for any reason for so I waited over a month and nothing happen still so I just contacted Puppy City and they then told me that there was nothing that they would be doing about this the only thing that they would do would pay the difference in getting my dog neutered well in case anybody isnt aware of the situation if you take a dog with only one testicle into a veterinarian to get him neutered its not going to cost as much because youre only working with one testicle so therefore if I go in to my veterinarian (witch I did) and tell them that I would like to get him neutered a $176$ procedure would only be about $150. Which that means there will not be a difference because Ill be saving money so they are not doing anything to fix this problem I am a loyal customer and I have sent numerous people to their location to purchase puppies, in case people dont know why Im so upset is because most people purchase a purebred from a puppy mill puppy City is to breed them to make money off of them and therefore I am unable to breathe this puppy because he does not have the requirements to breed please share to let people know what puppy city is doing to a loyal customer.

Alex Young

I purchased my puppy from here a few months ago and today i was looking though the paperwork to look up the breeder because i was curious. Come to find out the breeder of my pup (michele kruse) is know to be related to a flagged puppy mill in west point,IA run by steven kruse. Yes i should have looked up the breeder at the store and asked more question, but the fact that this store and many other like it are supporting these puppymills is sick, and the fact that they are making is seem like everything is humain by saying their puppies are AKC certifited and giving you a predigree just to trick you into feeling like you didnt just put money into the pockets of people who font even care about the animals well-being. Speaking from my experience now, be sure to go directly to a breeder not these stores, ask questions even of it seems too good to be true.

Zen B

I must say- Ive purchased both my Shetland Sheepdogs from Puppy City in Winchester and they are the most loyal dogs Ive ever had. The staff was friendly, SUPER helpful, and I was able to finance my pups no problem! Never have had any issues both health wise and and their performance. They even offer to pay for their first vet check-up and did I mention the dogs are microchipped? :) I love my Dexter (Male) and Daisy (Female). If youre worried about the breeders they use, then use common sense and research before you purchase (which is what I did and Ill always be thankful to them for my pups).

Carol Grabowski

Puppy City has beautiful healthy puppies. The facility is clean and the puppies are well cared for. I am in and out almost weekly so my granddaughters can look at and play with the puppies. The staff is friendly and accommodating and seem to genuinely care about their little furry friends. The puppies never seem to b there for long either. They are being bought continually....which I believe is a testament to the quality of the puppies and the service the store provides.

Caitlin Chasles

I got my cocker spaniel from here and I feel like I rescued him. He is a great dog and we all love him, so we took my seven year old sister to go look at puppies a couple weeks later because we were interested in finding another puppy. She was so excited to pet and look at a few puppies and the lady tells us AFTER we had viewed two puppies that we couldnt play with anymore because of a "two dog limit." So we took our business elsewhere.

Jessica Dorn

Employees are horrible. I have been quite a few times and have yet to come across a friendly staff member. My friends bought a puppy a few months ago from them and even when she was buying the dog, the employees were rude to her! Very grumpy about letting people play with the puppies. What do you expect when you are employed at a puppy store....

Jennifer Quesenberry Aufdenberg

Do your research. When you purchase from puppy stores you are supporting puppy mills and other unethical breeding practices. You are often left with sick puppies that can cost you hundreds or thousands of dollars. Look into local rescues or reputable breeders and stay away from this place. It should be shut down.

jennefer omps

We love our new puppy. Staff were very friendly and helpful at allowing us to spend time with several different puppies trying to find our perfect pic. I appreciate the cleanliness and making sure that the puppies are safe between handlers. Overall excellent experience.

April St Laurent

I stopped in to "just look" at the puppies with my son. The staff was very friendly and helpful. Just so happened we left with my sons first dog. Couldnt have asked for a better puppy or experience!

Vanessa Sondervan

We have purchased our last 2 puppies from them and had a great experience. Employees are very friendly and knowledgeable. Will be a repeat customers.

gingersnap 2470

They yelled at my kid cause he sat a puppy on a bench and his friends got yelled cause of what he did

Scott Phelps

Buyer beware took my 18yo daughter to the cleaners with a overpriced mix breed dog financed no less.

Arycka Colbert

Such cute puppies but they sell out so fast of the breed that are in high demand

Jeremy Tawzer

I LOVE my dog he is nice and healthy as ever I like this place a lot

Kristina Arntz

Trustworthy & Reputable -- Healthy, Happy Pups