Giant

Reviews 4

VI

Viivianne Malmgren

Terrible customer service experience, and I have been shopping here my whole life. I bought blueberries to bake in a pie for my family (with elderly members of the family). I got home and began cooking dinner and opened the box and they were covered in mold. Realizing this problem with bad produce being sold as normal, I stopped cooking dinner, drove several miles back to the store with the receipt, talked to customer service and they offered a replacement. A replacement means that I have paid more for a product that I should have originally received but the store failed to deliver. The cost is reflected in money already paid to the store for something they did not deliver, and the opportunity cost of noticing this health hazard, stopping cooking for my family, taking the time and energy to drive back to the store in town for something that should not have been an issue in the first place. In effect, this means anyone dealing with an issue like this is sacrificing more than anything they willingly would have, and more than the other customers (beyond price) for the same product. This is what I call poor customer service. No one should have to sacrifice more than they paid for and worry about health concerns because of inadequate produce inspection.

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AN

Andrew Hudgins

Use to shop here every week when I lived in Warrenton. Great selection at affordable prices. Sign up for their Giant rewards program and save money on gas at Shell. They even have those awesome barcode scanners where you can scan items as you put them into your cart to make checking out MUCH faster

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SA

Sarah Leonard

Great choices, nice customer service!

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TR

Travis Bowers

Good pharmacy.

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