Category: | Office Supply Store |
Address: | 850 Statler Blvd, Staunton, VA 24401, USA |
Phone: | +1 540-886-9710 |
Site: | storelocator.staples.com |
Rating: | 3.9 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Jasmine Benson
I used to be an employee of Staunton staples. I was treated very poorly by management there. Last week my fiance and I were walking through the store, where a manger named Stefan followed us vigorously from the back of the store to the front. We finally turned around and asked why he was doing so, and very meanly accused us of stealing and that he was going to basically stand right behind our backs and breath down our necks until we leave the store. We were highly offended that management would accuse someone of such a horrid act when we were merely walking in plain sight minding our business like every other day and place. We then went up to the store manager, Jeston, and explained very nicely as to what had just happened. He went from being very understanding, to calling Stefon over. Stefon denied saying those accusations, and instead of putting the customer first like all retail environments should, he took the other managers word and very rudely demanded we get out of their store and never resolved this horrible conflict. We then proceeded to call and make a compliant to customer service, where again, no justice was done. On top of that, we also contacted the district manager, Dennis, which was also a very lazy and uncaring manager through the whole scenario. I am utterly appalled by the lack of decency and respect the management gives to serious conflicts where the company is profiling and discriminating innocent customers. I will never allow myself, nor my children to ever walk into a company as evil as them.
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Patti Moulton
The electronic operator repeats " your call will be answered momentarily" but that is untrue. I have spent up to 20 minutes waiting without an answer. I was in the store when an employee commented "the phone has been ringing off the hook today", still no one was answering. The tech staff is very helpful but you need to go into the store and wait without chairs. This lack of service will be the downfall of this store.
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Steve Christianson
I just came in to buy a computer. Only the tech support guy can sell computers apparently and he is swamped with people needing tech support. My desire to buy the computer is spiraling to near zero waiting. Cant the cashier just grab me one and check me out? Guess not. :(
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Kaitlyn Warner
I have had a horrible experience trying to get business cards made here at this location. Not organized at all!!! Its taken 3 weeks and now they seem to have lost them when they called and said to come pick them up. Crazy and NEVER again.
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Lisa Rowland
I had to fax some information and the guy that helped me was so patient and helpful. Staunton Staples is an excellent store!
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Christopher Benjamin
Never crowded. They accept Android Pay. Tech and office supply store. Friendly staff.
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Teresa Rose
Awesome. Very helpful, answered all questions, guys in tablet section are amazing..
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Clay Winders
Had exactly what I was looking for. Easy quick check out.
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Lilian Martinez
U can find any supplys here and no trouble at all
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Ed Harper
Clean, well organised, and friendly staff.
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Wendy Halterman
Just wonderful help was great
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ruby benson
Good place for school supply
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Clive White
8 u. Ur right 4 r 5th 43tt4
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helpfull employies
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Rj Wade
Great selection
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Jordan Sipe
Always helpful