Category: | Print Shop |
Address: | 7655 Fullerton Rd, Springfield, VA 22153, USA |
Phone: | +1 703-866-2566 |
Site: | goarrowtech.com |
Rating: | 5 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed Closed |
JL
JLE 4ML
Quick, competent, and great price/value. Just what a local copy and print center should be! Ken was a pleasure to work with and provided fast service at a fair price. I had two print projects I was seeking quotations for, involving both large-format printing and regular copies. He took the time to understand the projects and explained different options available to match a desired "end state" with budget considerations. The overall process was very simple, and the results exceeded expectations -- particularly my large-format printing. While Ive tended to use a chain printer before, Ill definitely be sure to get a bid here for future projects. And if the prices remain as fair and competitive as I experienced this week, I might have just found my new go-to printer!
AN
Anthony Calvert
Some of our users were reporting issues with our color printer so I submitted a service request. Ken Pickel came out to service our machine and he did a great job. He was fast and answered any questions I had. I would definitely recommend Arrow Technologies and in particular Ken Pickel to anyone. We had issues with another printer and John Curry got it fixed for us. He called me pretty much as soon as I submitted the ticket and walked me through some troubleshooting steps, when that did not work he quickly arrived on site and got it repaired.
EL
Elizabeth Robinson
Arrow Technologies has to be the best vendor of any sort that I have ever had the pleasure of working with. They are prompt, honest, and hard working. Their machines work flawlessly and I cannot praise their customer service enough. I usually work with John Curry, one of their Service Representatives, who always takes the time to answer all of my questions and fully explain the work hes done and what we can do to keep the machine in tip-top shape. I rarely write reviews but I could not rave more about Arrow Technologies
MA
Madeline Manaker
Wonderful service! My mother (a teacher) and I have used Arrow Technologies in the past and my most recent order was wonderfully handled as usual. Arrow Tech is fast, organized, and significantly less expensive than other major copiers (like Kinkos or Staples). Ken was great, made sure to confirm what I wanted, finished my project shortly after confirming, and turned out a product even better than I expected. Definitely recommend - small projects or large, Arrow Technologies is fantastic!
CA
Catholic Coordinator
We have used Arrow Technology for all of our printing needs for the past 5+ years. The service is outstanding, along with a fair price. The quality of work is top notch! It is great to be able to call in to a company and they remember you. If youre looking for copier machines or copying services- I highly recommend Ken Barber and his team at Arrow. I cant imagine going anywhere else!
SA
sarah madan
Chris and Ken were so helpful! Chris called our office back right away to help us. He walked me through the process very clearly and patiently over the phone. After trying everything to no avail, Chris and Ken came by the office and had us up and running again, and showed us the solution in case we ran into the problem in the future. Could not have asked for better service!
JO
Joe Kee
We have been working Arrow Tech for many years and their response time and service have always been (and still are) excellent. Kevin and John recently serviced one of our machines and it was pretty impressive how well they worked together to identify the issue and the steps they went through to correct it. I absolutely recommend Arrow - they will not disappoint.
LI
Liliana Martinez
My office has been working with Arrow Technologies and their staff for over 10 years and they have always provided great and fast service to our office. Very responsive to any issue and always identifying the best solution for our needs. They have a strong team that works together to get the job done. Thank you for all your hard work Arrow Tech and team.
K.
K.M. T.
Ive used Arrow Tech many times. You cant beat the quality of the printing, the ease of doing business (sending files via the internet, quick turn-around, friendly staff...) and the price of services. They beat Staples and Office Depot by a huge margin. Arrow Tech is great. Ive recommended them to many and will continue to do so in the future.
MI
Michael Wenthold
I have been doing business with Arrow Tech for over twenty years. They have always taken excellent care of us. On the rare occasion we have a service, they respond almost instantly. I would not hesitate to recommend Ken Barber and the rest of the team. -- Michael Wenthold Business Development Manager Meridian Surveys, Inc.
ER
Erina Moriarty
Had a great experience with Arrow Tech today. I emailed for copier service and received a follow-up phone call in less than 30 minutes and a service representative arrived on-site in less than 2 hours. Ken Pickel, the service rep, was friendly, knowledgeable, and quickly identified & repaired the issue.
AR
Aretha Cunningham
My experience with Arrow Technologies has been AWESOME. The friendliness of the staff, the excellent customer service, the quality of their work and the cost have exceeded any of my expectations. I will definitely go back and refer others to this hidden business located in Springfield, Virginia.
HA
Hawraa Akhond/Zakery
I run SRW NGO and a school and I order bunch of posters, flyers,and informative hand outs in big numbers to them. I have not had better experience ever. these people are very friendly, fast, and fair. the only problem is that they have limited work hrs. but I do strongly recommend them.
KA
Kathy Blume
One of the best around. They print the WKCA Civic Associations Directory and newsletters. Very helpful and always willing to accommodate. Cant ask for better work, faster service - - at fair prices. Strongly recommend to anyone looking for printing and repro services.
WY
Wynde Walker
I have small needs but this company has always been very timely and professional to fill my requests. They have serviced my copier for a few years and I would use them over and over again. The customer service has been great and the billing process is very user friendly.
CH
Cherie Hudson
The best printing service in Springfield, Va. Get copies made quick and custom printing done fast. Cheapest printer and copies in Springfield, VA with super fast response. I think of the crew at Arrow as part of my own team, they help all our projects run smoothly.
MI
Michelle Reeves
I am very satisfied with the customer service that the Arrow Technologies team provides. Our service requests are answered promptly and resolved the same day. John is great at finding the problem and explaining any issue with us up front. Thanks for the great job!!
RO
Robin Maas
Arrow has always served our school and community needs extremely well. They are fast, affordable and provide personalized service. We consider ourselves fortunate to have them so close by. Dr. Robin Maas, for Angelus Academy and the Womens Apostolate to Youth.
MA
Maria ramirez
Mr. Barber and his team always go above and beyond for any needs that our office has with our rental printers. They are very responsive via email, and even offer the option for text message service requests. Very friendly and knowledgeable techs
MO
MOSES SANGHA
Needed help with the office copier, Chris and John came and took care of the problem in quick time and the copier works great. Chris also took care of software problem, now I can print in color from my desktop PC. Great service and great guys.
MA
Marianne Soponis
My friend and I had a relatively simple job but needed some guidance. How nice to be listened to, given several options and a very reasonable estimate right away. The job was finished as promised, on time. And, the end product looks great!