Advance Auto Parts
| Category: | Auto Parts Store |
| Address: | 1405 Electric Rd, Salem, VA 24153, USA |
| Phone: | +1 540-389-7204 |
| Site: | stores.advanceautoparts.com |
| Rating: | 3.8 |
| Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
Location
Photos 26
Reviews 15
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Joe F
Been there numerous times and have gotten poor service everytime. The employees are not helpful. Was sold a wrong headlight bulb for my 10 year old car and was told that it wasnt their fault, its what the computer called for. So how many wrong bulbs have they sold over 10 years? And they took no action to fix it in the computer. Plus I got attitude from the clerk. Wont be back, too many chances already.
DE
dennise hundley
My headlight bulb went out and I called to see if they had one and if could put the new one in. I was told no. WHAT HAPPENED TO THEIR CUSTOMER SERVICE -IF THEY DO NOT GET PAID FOR DOING SOMETHING THEY REFUSE
DA
David Bonham
A good and convenient place to buy auto parts, I would have given them 5 stars but they gave me the wrong brake parts one time and caused me multiple trips to finally get it right.
MA
Matt Campbell
Ordered online for pick-up and one of the parts was not in stock at the store. Had to drive to another location to pick up the part. Staff was friendly.
AL
Allegra Schuman
They are nice enough but I have bought 3 defective parts now. And of course they let me exchange them for working ones. But still very inconvinient.
AN
Angela Lamp
Was waiting on the phone for over a hour and still no answer over all never got to speak to anyone
DA
David Via
Treated me the way customer service use to be!
RO
Robert Thomas
Great selections and availability
AL
Almir Divovic
Just like any other auto store.
JA
Jason Blake
Very helpful and quick service.
DO
Douglas Dobyns
Very nice. Helpful employees.
BR
Brian Earls
Great people and service
DO
Donna Maynard
Always helpful
SC
Scott Habeeb
Very helpful
JA
Jason Foster
Its ok
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