Category: | Gift Shop |
Address: | 340 Oyster Point Rd #104, Newport News, VA 23602, USA |
Phone: | +1 757-881-9992 |
Site: | ediblearrangements.com |
Rating: | 4.2 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 9AM–2PM |
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William Hellmann
KIMBERLY HELLMANN This by far is the best Edible Arrangements store Ive had the pleasure of doing business with. Today was my daughters birthday and I needed something fast and convenient. When my local store failed to meet these expectations I stumbled across a gem named John at the Newport News Store #483. He was very polite and sympathetic to my situation, it being last minute as it was. He gave me options and offers to choose from so I could get the most for my money and make my daughter and granddaughters pleased. Well thats exactly what happened, before I knew it I was receiving a thank you and a picture of my happy family with their yummy bouquet of dipped fruit and 3 large balloons! I dont know how he got it there so fast but it worked out perfectly. Thank you John for taking what was a stressful ,anxious morning and turning it into a happy afternoon! I highly recommend this store and will go out of my way to order here from now on, thanks again John!!!!
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A Private User
Worst customer service ever!!!!!!! Walked in the store only one customer being helped, no one acknowledge me standing there. Was totally ignored, until the customer in front of me left. The guy at the counter did not say hello, he said "what can I do for you???? Like I was a nobody!!! I was like I'm here to pick up and order that was placed and paid for already!! He then proceeded to ask 1000 questions like he couldn't find the order!! Long story short, will never order or recommend this place ever!!! FYI BUY YOUR FRUIT AND DECORATE IT!!!
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Travis P
This shop is great. I sent an order today, and not only were they able to accommodate my time request which was really great, but they even called to verify who I was for my card since I made the bone head mistake of misspelling my billing address on my phone ( thanks autocorrect ). I spoke with Laurie who was really kind and gracious about it. All around a great experience and Im sure they will have more business from me in the future.
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Heather Pincelli
I would highly recommend this Edible Arrangements! After placing an order with another store and the order going unfulfilled, the owner for the Oyster Point store very quickly sprang into action. He bent over backwards to provide excellent customer service and successfully filled the order on virtually no notice. Hes won my business for good, will not use another store now! Thanks again Heather
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Daniel Messick
Very prompt, and very respectful on phone