Barnes & Noble

Category:	Book Store
Address:	1212 Greenbrier Pkwy, Chesapeake, VA 23320, USA
Phone:	+1 757-382-0220
Site:	stores.barnesandnoble.com
Rating:	4.5
Working:	9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 10AM–9PM

Location

Photos 100

Reviews 26

Lollie Pop

This is not directly aimed at Barnes and Noble but more so at the manager of the cafe. Today my classmate and I had to sit in the cafe to study as all the seats were taken out in the actual bookstore. We chose a quiet two person table out of the way and began to study. After a few moments we were approached by the attendant holding a menu and informed if we were not going to be buying food or drink we could not sit in the cafe because it was a busy holiday. I looked around at the >>> 7 <<< other empty tables. We cleared out stuff and went to look for other seating which was still full. My classmate approached the woman to ask why we were the only ones told to move when others were in the area without purchased items. All she quoted was "its our policy" but there is no signage that says so and nothing to let you as a patron know of this policy other than a rude attendant who seems to be the manager. Very disappointed! I spend a lot of money in this place as a student.

Nathan Leonard

If there was any way possible to give zero stars, thats what I would give this store. Funny thing is, this was not my first time in there and this was not my worst experience at this location, but it was the straw that broke the camels back. The customer service staff at this location has always seemed like they could not be bothered with providing any customer service whatsoever. I have had multiple bad experiences over the past eight years of this being the closest store to my house and being disappointed every time I visit here… Thankfully I live in a location where I do not have to patronize this store, I can drive my happy self to another location, which is exactly what I am doing right now.

Bella Blizzard

Barnes and Noble is not just a boring old book store but they also have Avery upbeat contemporary atmosphere set in coffee and light pastries in the café section. They have a great selection for young kids to find books for all ages. Among with a train table playing center to keep young ones occupied while u r browsing. They have a great area devoted to all sorts of neat toys and games. Their prices are reasonable and the staff is always helpful and available to assist u. The only bookstore I would ever recommend a big thumbs up and visit with confidence. You and your family of all ages will find something that interests them

Lorenzo Williams

I was sitting in the cafe when one of the attendants began to go from table to table giving out samples of a new pastry they were marketing that day. She greeted each table and asked if they would like a sample. My table was the second in line and I was sitting reading with my laptop open. The attendant went to the first table, looked at me then hurried to the next and then to every other table. When she came back by me (empty tray) I asked what she was handing out and if should could let me know when there were more.. I sat wondering what happened or what sighn I had given to not be bothered but I have yet to figure it out.

Shelby Williams

I was so impressed by this store. I am in the process of training a service dog, and the manager was super gracious about letting me come in with my service dog in training. The employees were so respectful and none of them distracted my dog. Many asked questions, but they were all incredibly respectful and in compliance with the ADA laws regarding service dogs. I am so pleased with my experience here. I have always shopped here, and it makes me so happy that now I will be able to visit this location with my service dog. You now have a customer for life!

cameron shultz

The nook support is awesome, forget 1800 THE BOOK, HUGE selection of books and magizens, if your looking for a peaceful place to read, I suggest the barnes and nobel café. If your looking for great nook support, I suggest jackie, shes the best tech they have, and shes nice, and funny.

Susan Dawson

I usually purchase books online but when I need something fast I can usually find it at this barnnes and Noble. Its a large store with a huge selection. Their online site can tell you if they have what your looking for before you go. Amazon is good but this is a great local resource.

Susan Amick

I love the book store and the coffee area. You can find pretty much anything you want for a book ,puzzles , color books. Lots of stuff. Nice people help to look for things. Love a book store. I love to read.

Anne Hoke

Nice store however the Starbucks in there is not real and when i go to buy something and i keep getting hassled to get a discount plan to save money when it costs my money to start that drives me crazy.

Theresa Nunez

The staff was extremely friendly. I was searching for a book a couldnt find it. The sales associate tool me right to it. I also enjoyed that I could get coffee there and start reading my new book.

Jonathan Squillaci

Quuck easy finds. Good lay out and customer service is great and helps out tremendously. Quick easy check out access especially during holiday season. Helped me find the books I needed quickly.

David Carson

As good as Barnes and Noble gets: clean, smells of books and coffee, free wifi, high prices. Starbucks lounge is usually busy and difficult to find seating. Great place for studying or browsing.

Andrew Griffiths

This B&N has always been a favorite of mine. Its always a clean, quiet place to shop for the latest books and magazines for me and my kids. It has a refreshing feel when you step foot into it.

Jennifer Nichols

Love Barnes & Noble however this place only had about 3 electrical outlets available for laptop usage. That is not my isual experience with this company. The staff was nice and helpful.

Phong

Friendly, helpful, and knowledgeable staff, nice place to go study or grab a coffee. They offer free wifi and youre welcomed to just grab a book off the shelf and read till closing.

Chad Craighead

I love bookstores and while this is not my favorite B&N store ever, its far from disappointing. Anything you want to read about is probably in there, or they can order it for you.

Jonathan Bohannan

We come here about once a month to browse and let the kids play with the trains. Their prices are definitely overpriced but we still enjoy the store none the less.

Jose Antonio Cura

Nothing quite like the smell of coffee and book paper. Great selection of books with friendly and helpful staff. This is one of my favorite B&N stores.

Matt Williams

Decent selection of books and games, but very little interaction from staff unless you specifically seek them out.

L Miller

They have nice choices in books. A lot of sections to choose from. And for the most part people are helpful.

lagina reese

I come to this B&N when I feel anxious. Its a nice calm atmosphere that helps me out a lot.

kimme johnson

The clearance tables were filled with treasures! The staff was friendly and helpful.

Ryan Bradley

Great bookstore, great selection but too many bums hanging around for free wifi.

john attard

Staff is extremely helpful, and a nice quiet environment to read in.