Category: | Cosmetics Store |
Address: | 2855 Clarendon Blvd, Arlington, VA 22201, USA |
Phone: | +1 703-248-0028 |
Site: | bluemercury.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Toni Simone
Every time I go in this store, I am met with snooty staff. Maybe its because I am younger than their usual clientele, but they talk down to me and treat me as if I do not know what Im doing in regards to my current skincare routine. When I asked for a sample of a product, I was given a sample of another product I did not ask for because the staff didnt like the one I wanted. I left the store that day with two samples of products I never asked for. I have yet to go into this store and be pleased with their customer service. The cast members at the Sephora around the corner are much more helpful and pleasant.
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tamar mintz
I always enjoy stopping in when I am walking in Clarendon. All of the specialists are helpful and are there to help you find the best products for your hair, face, home. I have gotten my makeup done here and have enjoyed their big sale more than once. I havent tried their spa treaments, but am always tempted. Will continue to come back as the variety of brands is great and they are always willing to take the time to explain different products.
ES
Essie Wagner
Really snooty staff. My husband and I both walked out after our purchase asking "what was that?" The staff tried to talk us out of buying the specific item we wanted with a super-judgy tone, suggesting that maybe we wanted something different instead. No, we wanted what we asked for. Not going back.
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Brittany Gerig Campbell
The friendly staff will take the time to listen and make personalized recommendations. In my experience they have been happy to provide samples to make sure you get a product that works for you! Fantastic selection.
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Jodie Senda
Just Amazing Client Service!!! At you beck and call!!! Love it