Orem Floral & Gift
| Category: | Florist |
| Address: | 101 State St, Orem, UT 84058, USA |
| Phone: | +1 801-224-5258 |
| Site: | oremfloral.com |
| Rating: | 4.6 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
Location
Photos 1
Reviews 11
TI
Tina Richards Harada
Got my wedding bouquet arranged from Orem Floral. I went to pick up exactly at the time arranged previously(over a couple of weeks before). With a surprised look on her face, the florist asked me.. "Oh was it today!?"... The florist forgot about my bouquet. I did not order anything impossible. Just a regular white rose bouquet...They ended up delivering the bouquet all the way to Payson, but I had to find someone to receive the flower outside of the temple during my wedding ceremony in last minute. Maybe if it was not for my own wedding, I would have not been stressed out and bitter about it this much. The bouquet was okay. They also gave me some greens that I previously ordered for free. However, there is a slight feeling of regret that I should have gone to a different places I have consulted with. The only reason I picked Orem Floral over the other places was because it was the closest one to my house. I think it would be good for like small flower gifts you pick up on your way home, but not for the wedding.
CA
Carolyn Watson
Mistakes happen but a business is tested on how they handle mistakes and rarely do what makes the situation right, in the best way possible. My friend and I ordered a plant for a mutual friends mothers funeral. The family didnt get the plant, or something happened, so the result was that the plant didnt make it to the visitation or funeral. I called Orem Floral who had documented that the plan was delivered; instead of offfering a lot of excuses, or giving me a refund, they offered to send my friend flowers on the month anniversary of her moms death. "What matters to us is that your friend gets the sentiment that was sent with the plant you ordered, not what happened to the plant we delivered". Rare attitude and if I lived locally, I would use this shop as much as I could!
JA
Jared Stewart
I teach at a school for adults with autism spectrum disorders, and we needed flowers at the last minute to congratulate the actors in our schools semi-annual drama production. Were a non-profit school that admits students regardless of ability to pay, and our funds were very limited. I called several places, but they were extremely expensive. Orem Floral was not only willing to work with our budget, but they even donated a bunch of extras so we could give individually wrapped roses to each of our actors and directors!!! The flowers were fresh cut, BEAUTIFUL, smelled and looked PERFECT, and ready on time. We will definitely be using them for all our needs, and were deeply touched by their personalized care and customer service--not just the quality of their product.
DA
Dan Rock
I know today is a very busy day for all floral shops, but if I would have know they were going to take the entire day to be delivered I would of had them delivered yesterday or held in the store for me to pick them up this morning. The lady even took a note on my order preferred to have them delivered morning time. The girl I just spoke to on the phone couldnt even tell me where they were at or an estimate of when they would be delivered other than by 6pm. I would gladly go meet the delivery truck and pick them up, but again no help from the lady I spoke to on the phone. Thanks for helping make this day a special day for my wife. I gave you 2 stars because Im sure the flowers will be beautiful, but the customer service and communication sucked!!
RO
Roland Hendrayudo
My order was for cotton candy bouquet & 1 Happy birthday Mylar balloon totally USD 56. I ordered it for my sister birthday on April 22, 2015 and my comments are the same with Romina and Sam. The real bouquet delivered to my sister was totally different from the picture on their website and no balloon too. I paid USD 4.99 for that 1 balloon. However, my sister told me that on the next day Orem & Floral called my sister and informed her that they will replace the bouquet precisely with the one that I ordered. My sister told me that the owner or maybe the manager delivered it himself. I admire their responsibility and action to show that they mean it to deliver our satisfaction when we placed an order with them. Thank you!!!
JE
Jernon Kelly
A very good friend of mind lost her mother recently and I ordered a garden basket through the funeral home and Orem Floral filled the order. Orem Floral has record of the delivery, but my friend never received it. The funeral home did nothing when I brought this to their attention. they didnt even call me back. However, Orem Floral was willing to give another arrangement to my friend for free, completely eating the cost. I cant say enough good about the owner. I could tell she really cares about people and wants her customers to be happy. I am soooo thankful. Please buy from them!
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Blue MOSES
Ive sent many, many flowers throughout my lifetime, and usually I go through Telefloral or FTD or one of these larger companies. Having some very mixed results has turned me to trying to go directly through local stores close to my loved ones. Ive tried it a few times, but this one was the first where I was completely blown away. Orem Floral & Gift made the arrangement I picked bigger and more beautiful than than the picture by far! And they were way less expensive! These guys really outdid themselves. I wont go through anyone else in this area of Utah again.
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Sheron Merrill
Thank you so much for the beautiful floral arrangement you created for my nieces funeral. The arrangement far exceeded my expectations. It was simply gorgeous! The flowers stayed beautiful for more than a week, too, becoming more beautiful each day, as more buds opened up. I appreciate the time spent, your creativity, as well as your selection of beautiful flowers to compliment each other in the arrangement. The flowers lifted our spirits and gave us something of beauty to enjoy each day in our time of sorrow. Thank you so very much!
RO
Romina Palomino
I am not sure who wrote good reviews about this place, but I have to say they are all lies. I paid almost $90 dollars for a beautiful, classy, and simple arrangement. Instead I got an uneven arrangement, with less and cheaper flowers. I dont mind paying a high amount of money for a beautiful arrangement but if you are going to do a crappy job then close your shop, we dont need more mediocre businesses out there. I hope one day you go out of business for not taking care of your clients.
CA
Candy Shewell
I called around to many other floral stores in the area until I called Orem Floral. They were the ONLY ones that were actually willing to look for the exact flower I needed and call around until they were able to find it for me. I really appreciated them bending over backwards for me even though I only wanted to buy 3 small flowers, they treated me like I was an important customer. I will always come back to them from now on if I ever need flowers! So friendly and helpful!
HA
Harpian
So my fiance had a bad week, but with her hectic schedule, I was unable to plan for a florist delivery. As luck would have it, I was able to pin point a get together but only had ta few hours to find a florist who could make the delivery. I called Orem Floral and they were able to customize a bouquet to my loves liking and get it delivered within the hour, on a Saturday. Because of Orem Floral, I was able to turn a bad week into something very special from 1300 miles away.