Bingham Cyclery

Category:	Bicycle Store
Address:	1895 Washington Blvd, Ogden, UT 84401, USA
Phone:	+1 801-399-4981
Site:	binghamcyclery.com
Rating:	4.3
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed

Location

Photos 100

Reviews 8

Stephen Melson

We just went out to buy bikes on Saturday. This is something that we have been talking about doing for a while, and finally the opportunity came up. We didnt have a lot of money to spend on bikes, but we wanted as much quality as we could get. My wife and I went around to 4 different bike shops and made Binghams one of our stops. We were helped out by sales person Garret who was really awesome! He took the time to help us with all of our questions, made us feel comfortable and talked about the kinds of bikes that hes had and liked. Due to bad planning on our part he and a few of the other people at the store ended up staying late to help us. I actually bought my bike at a different store, but now Im really wishing I would have bought mine here. I was having trouble with my bike that I bought at a different store, and Garret again came to our rescue and helped me out. We were leaving the store with our new bikes and he actually came back to give us some tips on using the bike rack that we didnt buy from there either. Customer service is not dead, and this place really takes care of the people that shop there. Thanks guys!

Mike.Gallagher

I dont usually have a problem with Customer Service, and I have never written a review. My wife and I had questions about the best way to try road biking without spending $1200 on a bike. So we thought maybe we would stop by Bingham and see if someone more knowledgeable could help us. We walked up to one of the employees at the front counter and when I asked what he thought might be a good idea, he just laughed, blew us off and said we should go and ask a friend. He didnt say anything after that. I dont think all of the employees are like that and it seems like a nice store. Just had a bad first impression. He wasnt interested in helping us unless we were gonna buy a bike. So we got back in our car, went down the street to Skyline and they were more then happy to help us. I wasnt trying to waste there time, just had a quick question and got treated like trash for not having $1200 to buy a bike.

Guitar Man

Update 6/21/17: I had a long conversation with Angela, the owner about the service. So stuff happens.. Because of her reaching out to me and follow up with the bike manufacture, I will reverse my opinion and certainly purchase the bike when available in August. Thank you Angela for setting the example the rest of your staff should follow. Based on Angela alone I will gladly rescore from 1 to 5. Ordered bike on 6/8/17. Told it would be in store 6/15. Called on 6/15 (because I did not hear from them) and informed they didnt even get around to ordering the bike for 6 days and was out of stock. No apology, no offer to provide another bike other than one that was color I did not want. No offer to try and keep my business at all. Spent close to 1000 last year, this would have been around 1500 all told. Guess its not 3000+ they are not interested. But they are practiced at giving refunds.

Cbravo2010

I took my bike to Bingham Cyclery to get the rear brake adjuted. it wasnt stopping me at all. I paid $25 for them to adjust the brakes and I got my bike back 2 days later. When I tested my bike I was able to pedal and squeeze the back brake at the same time, they didnt fix my problem. I took the bike back and told them that my back brake STILL wasnt operating correctly. A representative took it upstairs, did something and gave the bike back to me. I tested it out in the parking lot and there was a little bit more stopping power, but I was so dissapointed in this shop. It was nowhere near what it once was and I will never take my business there. If youre going to charge $25 to perform that particular service, my back tire better skid when im going fast and suddenly have to stop. I shoudnt have to take time out of my day for them to try and fix something that seems routine.

Lynn

This is the place to buy a bike and accessories in Ogden! After recommendations from my biking group friends, I went to Bingham Cyclery to shop for a bike. I can see why they all like the shop, for service and the time the guys spend with you explaining everything in a patient manner and not making you feel rushed or like you need to buy now. Ty and Kenji spent a long time showing me the options. Kenji also helped me chose a helmet and later when I couldnt pick up the bike because my car was out of commission he delivered my new bike way out to my home in Eden. Later Josh and Garrett attached the new bike rack to my car which required special hooks due to the shape of my car. The employees are so knowledgeable and caring its a pleasure to shop there. The selection of bikes and accessories is excellent and the shop has several classes on offer to develop skills.

Christopher Kratt

Jeff Thornton helped me select the perfect bike for my riding preference. The Camber Comp 29er replaces my bike of twelve years and the difference is revolutionary. There are three particularly great things about this bike 1) No front derailluer allows the mind to focus on terrain instead of trying to find the right gear combination, you can rapidly snap your rear derailluer to the right gear with no loss of momentum. 2) The drop seat is an AMAZING feature that gives me more confidence on the downhills and max power when climbing. 3) Most importantly! - the more upright riding position due to frame geometry allows me to ride longer and have more fun because my lower back no longer gets sore. What made me especially glad that I did business with Bingham Cyclery is the follow up service and advice. So thanks again Jeff!

Tyler Lee

Terrible Help. Bought a new tread and after I asked if they could mount the tread to the rim that I "am gonna have to do that on my own at home"...... Are you kidding? UPDATE: Jeff the owner gave me a call the same day that this incident occurred and came up to the Ogden location himself the following morning to assist in mounting the tire and helped to tune up the bike and seat as well. While I am a bit sour about the initial service, the wrong was corrected. I bought my my first Specialized bike from this place and spent good money on it, I am glad Jeff called me. I will be returning in the future.

Lare

Armature mechanics. I have a stripped crank where the peddle is mounted and it was "yeah we cannot fix that, you need a new crank" . They did not even know what a helicoil is let alone what the size is needed in-order to do so. I happen to know that there is and what size is needed for a 14mm heilicoil. They even stated that a crank puller would not work and that they would need to saw my crank shaft off. I will not be returning to Binghams Cyclery for anything. If you live in Ogden there is a bike shop a mile or so north that actually has knowledgeable mechanics.