Category: | Print Shop |
Address: | 1440 Dallas Hwy #11, Waxahachie, TX 75165, USA |
Phone: | +1 972-937-7977 |
Site: | local.fedex.com |
Rating: | 2.6 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM |
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A Private User
The Kinkos/Fedex location in Waxahachie is completely understaffed and also does not restock their inventory enough. Through processing my order online, I had some documents printed at this location. They were out of the paper I specifically needed and would not give me a refund. I had to wait in a line with 5 other customers as the one employee scrambled around. I ended up going to Office Depot on Highway 77 and there were about 5 employees working in their center and I had my documents printed on the right paper within minutes. Save yourself some time and a headache and avoid the Waxahachie Kinkos/Fedex location.
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brandi harper
If I could leave no stars that would be the more appropriate review. Christina was extremely rude and unwilling to help, last time I checked FEDEX was suppling us service and we are the paying customer. I hope the Waxahachie store reads this review so I can give you a lesson on customer service: If you cant supply a service due to policy or lack of effort, at least be pleasant and explain the circumstances behind your ability to complete what was requested. Whitney is an amazing associate and I hope that this doesnt take away from the great job that she is doing.
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knights ofHim
The main guy there, at the front desk, is super rude. I went in to ask if the could mail a letter, because I genuinely didnt know whether they could or not. He looked at me with a confused look, then just laughed and said, " This is FedEx, we dont mail letters..." And then laughed in my face. Defenitely wouldnt go inside again. They need better customer service.
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Tiffany Mitchell
I was weary of my experience going in after reading the reviews, but those were a year ago and no horribly rude Eric in sight. Two friendly ladies greeted me, laughing with another customer, enjoying being there. Quick service, my order was ready when I arrived. I had a good experience!
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Roberto Munoz
Dont use the address of google maps. I never found it
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Ramon Rodriguez
The staff was knowledgeable, friendly, and helpful.
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Long Hair
This says they are open 24 hrs, and they are not!
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cathy mciver
Wow....just wow, do they know customer service...
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Marshall Hinsley
The staff is friendly and helpful.