Jeno Auto Plex Inc

Reviews 3

TO

Tom Wallace

This also applies to "Lafayette Kars", thats commonly found on the Dallas craigslist, with actual down payment amounts just like what Jenos has. Also, when I called I asked about "Lafayette kars" and Raphael clearly stated "Its the same thing". So it shouldnt matter I stated their alias in this review. I met with a Hispanic man inside, they rudely asked me if I needed help, seeing as they were smart enough not to keep all the keys to the cars in them, I did in fact "need help". We went to the 2008 BMW 335xi I was interested in, knowing the gentleman helping me had no knowledge of BMWs, so I was thankful his used car salesman skills wouldnt really help him out in this situation. I proceeded to take the key from him, after I asked to hear how it ran before we proceeded with any paper work for a test drive, etc. He of course said yes, I then started the car (The interior was immaculate for a 6 year old car, props). But a loud ticking was coming from the engine bay already, (from being fed non synthetic oil, and having a low oil level as well most likely) I proceeded to open the hood. I noticed a ton of dried/stained white substance on the front half of the engine, consistent with the radiator being punctured or unscrewed while pressurized. Also, it had a new fan shroud and radiator, figures. More than half of the wires were exposed (not the copper, but the oem bmw wire covers were missing) with loose, and half ass electric tape jobs clearing showing that this car had some serious damage/replacement done to it. The car also had new head lights, to bad they werent OEM BMW head lights, but Chinese aftermarket ones, that resembled the original ones. (They left the "made in china" sticker on the left one, and the right one was half peeled off) I also found the low quality HID ballast hanging in the engine bay on both sides, very similar to the ballast you find for computer case lighting By this time the lifter tick, or whatever finally calmed down, and I started observing the fenders/bumper and hood. Noticing whoever respray/replace did a pretty decent job, they should have mixed it with the doors or something because when I looked closely, the doors and back were faded. The hood/bumper/fenders were very rich and bright. Which was consistent with everything that was replaced in the engine bay. This is a rude and sad attempt at being a car dealer ship, I could understand paying for a car with this damage, at 50-60% kbb or NADA value, but asking more then that is absurd. I would take all of these reviews serious. Also, Whatru Worths review is fake I read all the reviews that this profile has posted. In the past 2 years, they have purchased 7 cars, all of which have been awesome buying experiences, 5 stars in fact. They also have been going to 2 different dentists, both for years, both that have always been awesome. Seems kind of fake.

AL

Alexis Foster

I bought a car from here about 4 months ago and it came with nothing it was supposed to including the bolt lock thing so they had to break them off, it came with no spare or jack. When I went through the car it had empty condom rappers all in it once I looked at it closer at home. (The battery already went bad on top of things ). Since the first day I bought it, when I turn the air on it has a horrible mildew smell , which also smelt like cat piss. Its been four months and the smell has barely faded, so last night I went to pop the hood to Change the battery, and when I looked on top of the motor there was the biggest rats nest I have ever seen, The rats nest was made out of packing material FROM THEIR DEALERSHIP showing that it had been there since it was in their car lot. That could have started a fire. I went ahead and checked the air filters and was horrified when I pulled it out and most it was gone from being eaten by a rat and was so old it was black. The whole air vent was surrounded by yet another huge rats nest. It was clear that it had been there since I bought the car (explaining the smell). So then I checked the cabin air filter under the glove compartment and found that the WHOLE Cabin air filter was filled with ANOTHER huge old rats nest that when pulled out almost filled up a whole bag. I went to the place to speak to them about it and the man practically told me I was wrong and that it wasnt there when I bought the car, but it had stuff FROM THEIR PLACE that the nest was made of. He was EXTREMELY rude and kept cutting me off and at first said there was nothing he could do for me except give me the stuff that the car was missing and new lug nuts for my tires. He was very unprofessional when I had sent pictures of all the nests in the cars telling me "not to text him" but it was the number on his business card and as most people would be I was very concerned????. I wish I had read the reviews that other people have put on this before I bought a car because I never would have bought one from here if I did. It was clear a mechanic DID NOT check the car before it was sold even though the swore to me one did, or they would have seen the motor was surrounded with rats nests etc. oh and all the condom rappers. Do not recommend this place at all, very unprofessional and very rude workers.

QU

Quang Mai

Purchased a 2008 Mazdaspeed 3, didnt know it had frame damage. SHORT VERSION: They will make false promises to get you to buy the car. Will pressure you if they have to. They also have incompetent Mechanics. Cars in the lot are extremely shady. Once the car is purchased, its no longer their problem and could care less. Just, DONT BUY YOUR CAR HERE, LOOK ELSEWHERE Long version: I live in Garland so it is about a 1 hour drive there. 1st visit, I told them theree a ticking noise as if the timing chain was loose and was slapping the valve cover. They said they will take a look at it and do a "50 point" inspection. Bullshit. Oil wasnt even changed and their MECHANIC said that timing chain was okay. Later found out from the Mazda dealer that it WAS indeed stretched but it was covered under warranty (Just to verify that the dealer see it as a problem and was not just pressuring me to buy their service since it was done for free) I also placed a $500 deposit to hold the car for me and to inspect the car. 2nd visit, was told that the car was purchase ready. Arrive and the car was not even remotely ready, since they still need to clean it. Waited about 2 hours until it was ready. Keep pressuring me to sign papers in the mean time... WTF Im not signing anything until the car is ready. Signed paper, drove off, after 5 minutes the car began to bogged down, jerked violently, and a check engine light came on. Drove back, and they told me someone may have placed regular fuel instead of premium. T "just drive it around, and fill it with premium or octane boost, if the problem continues bring it back" they said WOW, basically that translates "thats not our problem" Had to convince them to keep the car and fix it. 3rd visit, visited their other dealership I guess where my car was kept. Mechanic told me "theres nothing we can do except take the gas tank out and dumping the gas out" and "there were no other check engine codes" At this point I didnt want them to deal with them anymore. Turns out, after clearing my tank with premium gas, there were actually 4 other check engine codes. Had to fix it myself. Oh and use AUTOCHECK to check your cars report since thats where I found out that there was FRAME DAMAGE.