The UPS Store

Reviews 9

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Chris Sturm

Customers beware! The UPS Store on Old Bullard has provided me horrible customer service and has not stood behind their shipping. I shipped a valuable package, insured, and it was damaged in shipping. The UPS Store has done everything in its power to deny the claim. I have never had such a problem with a company as this one. Use caution in dealing with this store location. I will be advising everyone I know to do the same

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Andrei

Customer service is not that great from majority of workers. Ridiculous shipping quotes (took two weeks to mail an envelope two states away for a price of 13$). Sometimes I think they intentionally try to give me the highest crappiest shipping rate and label it as "economy." As far as shipping dates, theyre pretty consistent and reliable.

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Sean Fagan

I had good service once, but every other time the employees have been apathetic and I feel awkward asking for help. I also feel like the prices are unusually high. I hate the USPS, but it seriously cuts shipping prices and even times to go there instead of this UPS store.

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Tef Thompson

I use this store on a regular basis to ship a variety of packages and have NEVER had a single issue. They even helped me send care packages to a deployed friend of mine. The associates are patient, courteous, and great at their job. They make shipping easy.

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Ryan & Tara Smith

Literally the rudest store I have ever been in - I have NEVER been treated worse in my entire life. Do NOT enter this store unless you want to be belittled.

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Keith Shannon

Update: Previous review was my mistake. The owner left me a voicemail and corrected my misunderstanding. Very nice guy.

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Sedrick Johnson

Love this store! FAVORITE one in Tyler, always friendly service from Jessica and J.R.

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chris vester

Awful customer service and very expensive. Do not use them.

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Casey Jay Benson

Never had a problem:)

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