Nordstrom Rack Sunset Valley Shopping Center

Category:	Department Store
Address:	5601 Brodie Ln, Sunset Valley, TX 78745, USA
Phone:	+1 512-697-2600
Site:	shop.nordstrom.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 80

Reviews 28

Dawn Jabour

have always enjoyed shopping here for the quality and the prices; but today I experienced the wonderful customer service and support that Nordstroms is known for. long story short, there were some very obnoxious ladies that were being incredibly inconsiderate and blatantly rude to not only other shoppers but to the staff as well. I had a brief run in with them and was approached a little bit later by an employee who expressed sincere compassion for my experience and was very sympathetic. you will find great people handling tough situations with class and true concern..retail can be a dangerous environment to work in.. :)

Kelly Stadler

Never ring stuff up correctly or scan items twice making returns a nightmare and then today the cashier was RUDE! Its not my fault if they ring one item twice. I have receipts emailed and there isnt a screen to check when theyre ringing up and its always a rush. Probably why THEY make mistakes but dont be ugly to customers. I spend a fair amount of money there and he said, I have seen people spend way more than you....Happens all the time there and then he had the nerve to act like I dont spend as much as other customers....super rude. Done with that place.

Christine Wren

Where have all the designer clothes gone? I keep going back since I generally like both Nordstroms and the Racks. I lived and shopped at both in Chicago, and it just isnt the same. This location has so few real designer or higher-end clothes. I am not sure what they are doing with their buyers or their inventory management, but it most often what I would call filler labels. Filenes and the vault sale are no more. You guys should be stepping it up to fill that void. The best part is their check out system. It is excellent if you do fine anything.

Sarah Ingram

Made three trips to the register with shoes from the clearance section to find that none of them were actually clearance. While expressing how frustrating that was to the cashier, she let me know that clearance doesnt actually mean anything until the end of the month anyway. I guess all customers are supposed to just know that upon entrance to the store. I didnt buy the shoes, then heard the cashier laughing as I walked away. Wouldve bought the first pair at full price had I known clearance meant nothing. Disappointing and very frustrating.

Alex T

Been here a few times, mostly around the holidays when I am shopping for gifts. The appeal of the store is great- high end clothing for a fraction of the cost. I have always had wonderful service in the store, but often, do not find anything to strike my fancy. While the items are great quality, it can be hard to find items that are current, as they sometimes stock past season items. Even so, a cool store if you have some time to look around.

Julie weilnau

In Austin there is 2 NR, I prefer this one. It seems to have a better selection and is much larger than the one up north. The only hassle is that at other NR they usually have staff walking around to help you pay by tablets rather than waiting in line. Here I have not seen this. I have been stuck in really long lines and they dont call another cashier. **So make sure you have time to check out after you shop.

Markos Moreno

Went to this location because I was in the market for a new watch. The woman who assisted me was extremely cordial and patient (I know how tedious watch shopping can be), and the selection was pretty good. I didnt end up buying anything, but I know I will be coming back because of the nicw brands and good service.

Jennifer N

This location is hard to find things at times, but the people that shop here are different than the ones that shop at the Gateway. So its nice to drop by and see what they have because they will have more of what Gateway has sold out of. The employees are really nice and there can be amazing finds at times.

Daniel Romero

This place has all types of stuff at great discounted prices. There are also items that cost the same and sometimes even more than other stores or online shopping places. Sometimes there are a lot of stuff worth purchasing and other times there is nothing whatsoever.

ss n

Reef flip flops with bottle opener on the bottom of each, golden, and great prices, great shoes, sooo many to look at, and for a first time maxi-dress wearer found a perfect dress, plus they will fit it on you and shorten if youre not tall!!

Jessica Kendrick

Good selection, usually neat and tidy, Saturdays are very busy. Staff is normally capable and nice, girl who manned the mobile register and finished my transaction spoke so quickly I had to ask her to repeat herself several times.

Audi Arellano

Great deals are here!!!! I love how the store is organized. Its so easy to shop. The best part...THE SHOES!!!! So many shoes for a fraction of the regular price. (sigh) I wish every discount store was like this.

kristi bonnet

Great star where youre able to find nice brand names for affordable prices. Also they have some amazing makeup that you can find here discounted that other places charge an arm and a leg for.

Melissa Terpstra

Im addicted. Yes. I have a Nordstrom Rack problem. Used to love being able to have the price of clearance items adjusted if you had purchased something a week before a clear the rack event.

Jill Long

The outlet for Nordstroms. Great place to score bargains, especially if you are an unusual size. Size 4 womens shoe? 34H bra? They might have something for you. Also check their website...

Cam Smoov

Its all about accessibility when you think of shopping centers. Is it easy to get into? Is it easy to get out of? Yes to both. Will definitely plan to revisit next shopping trip!

AFLO512

Nordstrom Rack is the best place to eork at with great deals. Ive been here 2 years and ive met a lot of great people and bought a lot of awesome clothing/sneakers at low prices

Min Wu

You can always get surprised here, just like today I got one pair of ugg winter ankle boots just 15 dollars. Just keep watching and searching, you will find your deal.

Harrison Cook

Good place to go for quality clothing and reduced prices. As long as you dont have an exact item youre looking for you should be able to come away with something good.

Birjis Mukardamwala

I love the location of this store, and they always have good stuff. Not everything will be in stock since its such a busy branch but Ive had good finds.

Sruthi Reddy

Always find incredible deals that I cant find anywhere else. Designer apparel and designer shoes are always at an amazingly discounted price.

Brittany Rae

Bad experience 2 separate times with managers/ supervisors at this specific location. Great experiences at other Rack locations though!

Ruth Netherland-Smith

Great selection of clearance and decent prices for non clearance. I found my wedding reception dress their for 20 bucks. Great place!

Sean Casey

Great (50%off!!) Deals on Designer clothes! Excellent, revolving styles and stock! Check back often! Great shoe selection for men!

Kellie Roop

Love, love, love Nordstrom Rack!! This is the best location in Austin (I always find better stuff there than the north location).

Sharlene P.

Awesome selection and the lowest prices..on the really nice things! Friendly staff. Not once have i have a bad expirence