NAPA Auto Parts - Genuine Parts Company
| Category: | Auto Parts Store |
| Address: | 2926 Louetta Rd, Spring, TX 77388, USA |
| Phone: | +1 281-882-8272 |
| Site: | napaonline.com |
| Rating: | 4.1 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM 9AM–5PM |
Location
Photos 14
Reviews 15
GA
Garry Tripp
Staff was slow, but friendly. I placed 2 separate orders on-line and all items were supposedly available at this store. Went to pick them up and and not all items were available there. Missing parts were ordered and were to be there the following day. 1 of the parts did arrive the following day but the 2nd part didnt. The 3rd part was to arrive by 10 am the 3rd day, and it did not arrive as well. ALL of the parts I needed were available by a non-NAPA dealer at a cheaper cost on-line. I will not use this dealership for any more parts purchases in the future.
TO
tony divitto
Wes, the store manager is awesome . Im from New York and the sand and salts used during the winter did a number on my brake lines . Dodge decided to use different size lines and different size thread on almost all brake line fittings . Wes took the time to investigate and research tough to find parts and made my problems his problems and went above and beyond to help me to repair issues. Thank you Wes,Mark and all the staff . This Napa will be my go to auto parts store from now on.
ST
Steven Nelson
I was given the wrong brake shoes for a Honda van. The front pads were right and I repalced them. The rears were actually for a Hyaundai. The vehicles back pads were good and the customer had a trip to make. I explained and she was ok with it. I returned the back pads and fluid I might have needed with a refund. I greatly appreciated the good service provided by the parts salesperson in helping me to solve the problem. It was a Sunday afternoon.
MI
Mike Sanders
I used to go to Napa when I needed parts that I couldnt find anywhere else. This location has provided poor service and instead if offering to order parts they suggest to drive to other locations. They seemed more concerned with closing the store than customer service.
GE
George Payne
Remanufactured means junk. Bought starter after being assured it was OEM spec. It lasted two weeks. Broke down away from home. Found out they dont replace parts in rebuild. Expensive experience. Go elsewhere.
DA
Danny Gambin
This place is great!!! I love coming here for all my parts. Everyone is always friendly and the people that work there seem to really love their jobs. Great customer service!!
A
A Private User
Customers are either completely ignored or forced to wait...sometimes up to 20 minutes...while the counter guys are taking phone orders and answering calls.
AM
Amanda J
Very helpful and great customer service. I went in with a vague idea of what I was looking for and the clerk helped me find everything that I needed.
RO
Robert Walter
Friendly staff and very helpful for amateurs like me. Theyll help you find the best product or part.
FR
Fred Werner
Friendly staff, they carry harder to find auto parts and cater to professional repair shops.
JU
Juan Rico
Only place where I can buy parts for my commercial truck
AN
Anthony Hodge
The staff has always been friendly and helpful to me.
JE
Jerry Vielmas
Great staff!!! Very friendly.
PA
Paula Smith
Awesome staff Got 2 luv it
DE
Dennis Estes
Very friendly workers
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