Category: | Sign Shop |
Address: | 5947 Culebra Rd, San Antonio, TX 78238, USA |
Phone: | +1 210-433-7920 |
Site: | powergrafx.net |
Rating: | 3.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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A Private User
I AM A BOOST MOBILE RETAILER, I HAD BEEN DELIGHTED WITH THE BUSINESS I HAD WITH ROBERT AT POWERGRAFX UP UNTIL A COUPLE OF MONTHS AGO. I HIRED POWERGRAFX TO REMOVE AND INSTALL A ILUMINATED SIGN FOR MY BUSINESS. HE HAD PROVIDED ME WITH A QUOTE BY WORD OF MOUTH BUT INSISTED ON A WRITTEN ONE INSTEAD. JUST IN CAE A PROBLEM WERE TO ARISE. IT WAS A REASONABLE AMOUNT ON THE INVOICE WAS STATED ON HOW THE CHARGES WERE CAME UPON. ON THE REMOVAL DATE IT SEEMED AS IF SOMEONE HAD ALREADY STOLE THE SIGN THE REMOVAL TEAM LEFT WITH NO WAY OF COMPLETING THE JOB. I THEN MADE A POLICE REPORT ON THE STOLEN MERCHANDISE. I THEN WENT BACK TO ROBERT AT POWERGRAFX NOTIFYING HIM ON THE SITUATION AND THAT I WAS GOING TO NEED MY MONEY REIMBURSTED. AT THAT TIME IS WHEN HE SHOWED WHAT TYPE OF BUSINESS MAN HE REALLY WAS. HE STATED THAT THE JOB WAS THROUGH A THIRD PARTY AND I WOULD HAVE TO TAKE UP THE REIMBURSTMENT WITH HIM. HOW IS IT IF I GIVE MY MONEY TO A CERTAIN BUSINESS FOR A JOB AND GIVEN A RECEIPT FROM THAT SAME BUSINESS WHY WOULD I NEED TO CONTACT A THIRD PARTY? IT SEEMS THAT THAT WOULD BE HIS RESPONSIBILITY TO RECOVER MY MONEY IF HE HAD HIRED SOMEONE OUTSIDE OF HIS BUSINESS. IF THAT WERE THE SITUATION WHY DID HE TAKE MY MONEY AND GIVE ME A RECEIPT RATHER THAN DIRECT ME TO THE CORRECT BUSINESS THAT HANDLES THE TYPE OF JOB IM LOOKING FOR. IT HAS NOW BEEN TWO MONTHS AND NEITHER ONE OF THE TWO PARTIES WANTS TO REFUND MY MONEY. BOTH ARE STATING IT IS THE OTHERS RESPONSIBILITY TO REIMBURST ANY REFUND. NOW NEITHER EXCEPT MY CALL OR RETURN ONE FOR THAT MATTER. BEWARE WITH THIS GUY.
UB
UBER IKE
I would love for the owner to contact me. If the owner does I will change my rating. As it sits the doors are locked and no signs on them stating when they will be open for business. Voicemail was full till today. I am shocked I was able to leave a message. We have to get your attention somehow. I am writing this review as I am sitting in front of your business... I did not know you close the last week of each year. Thank you for explaining that to me. Now I know I can be better prepared next year. Communication make things a lot easier. Thank you for getting to our projects so quickly. Thank you..
LA
Lazarus Salinas
In the past I have had a difficult time looking for the right place to print/cut my custom vinyl "Eurotic" decals. I had tried three other print shops before here, but either the prices were outrageous or the quality or cut of the finished product was poor. I decided to try PowerGrafx and have never turned back. They have very reasonable prices and the quality of their vinyl/precision of the cut is excellent. They also have a fairly fast turn around time. A couple of times my decals were ready next day. These guys really know what they are doing.
LJ
LJ Towing
Ive been doing my decals with this company and I always was satisfied, but when I ordered 35 shirts they couldnt get my order right and three months later I am still missing 6 shirts that where supposed to be done 3weeks ago.. I am very disappointed with the customer service.. I will be taking my Buisness somewhere else.. They couldnt deliver but took the money fast, so sad.. LJ Towing
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Irma Perales
San Antonio citizens beware this place will rip you off and do a poor job. They act very unprofessional. And make promises they never intend to keep. They totally screwed up my order an excused it claiming "I rushed the order." When in fact they care more for big business vs. for small business. Save yourself the headache find a better more professional place!!!!!!!
JO
Jose Guajardo
Powergrafx staff met all my expectations and more, the designers worked with me to deliver presisely what my business needed... and best of all, the price did not reflect it. the sky is the limit with this company, so if you have the need, dont hessitste, they will make your effort rewarding!! best prices in town, state... all around!!
KR
Kristie Garza
I love them they are Genius! when it comes to making a design for you or a new logo or even business cards they are the BEST! They are always extremely busy when I go but that just goes to show how great they are...Id recommend them to ALL friends and family! :)
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Eric Watson
#####HORRIBLE##### THIS PLACE TOOK MY MONEY.. NEVER EVEN DID MY ARTWORK AND WHEN I WENT BACK TO GET IT DONE OR GET MY MONEY BACK THAT SAID THE DONT KEEP RECORD OF CUSTOMERS... THEY STOLE 200 DOLLARS OF MY MONEY THAT I PREPAID AND NEVER GOT ANY PRODUCT
RI
Rick Baker
Best price and best service. I had some magnetic signs and a banner made they came out great and the price was better than the other sign companies around. I highly recommend them! Ricks Jerky Shack
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Crystal Melchor
Awesome awesome! I was honestly worried about taking my small job to anyone, really, but I was well taken care of and will certainly be sending whatever business I can their way.
KI
KINGPIN TV
Worst experience did a crappy job , check it out for yourself electronic kings at River center. Has cheap screws showing . Said he would fix it never did !! Do not use this guy!!
JO
Johnny Sias
Great experience...also they will let people know how much to expect to pay and ways to save money. Ive been a loyal customer for over 7 years thanks powergrafx
JO
Joe Ramos
Excellent design and execution of my company logo and business cards. Quick turnaround on the product makes this a no brainer. Will definitely use them again.
JE
Jenelle Guteirrez
The team at powergrafx are amazing! If I can give them more then 5 stars I would. They are fast , professional and great low pricing. Excellent service!
CD
CDR Performance
Robert has been nothing but helpful in helping our business grow. Quick, great quality, and at good price. Will keep bringing all advertising need here.
DI
Diana Rodriguez
Signage looks great for our store at After Hours Optical, Inc. and in a timely manner as promissed with great prices. Highly recommended.
FR
Frank Rodriguez
Great experience, put an order in and was done in a couple days and up to my standard. Quick and easy. I would use this business again.
MI
Mike Villa
Great Prices, Great Service, Great Job!!! Usually what i order very often is Business Cards and Banners. Thanks Robert for your Help!!
ME
Melton Reese
Theyre fast and very good at what they do. I wont use anyone else in this industry;
RO
Robert Ruiz
Not really 5 stars, but dont want to affect them more. Good luck in the future.