AT&T Authorized Retailer
| Category: | Cell Phone Store |
| Address: | 109 E Ovilla Rd #100, Red Oak, TX 75154, USA |
| Phone: | +1 972-576-3601 |
| Site: | att.com |
| Rating: | 3 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
Location
Photos 15
Reviews 7
GA
Gary M
The employees like to laugh at you when youre frustrated about a 3rd tablet being charged to my bill when we only ordered 2. Then they put a passcode on my account which i did not want. Had to jump through hoops to get passcode. 1st bill with activation fees was supposed to be $500, well its $630 because of fees i was not informed about. Theyre crooked, beware. Order online. The employees today lied and said there was nothing they could do that i would have to call customer service. After 1 1/2 hrs on phone find out it can only be corrected in the store. Useless liars. Oh Ill be back tomorrow! !!!! It is 2mon later and i have to call every month to have our bill corrected, they keep trying to charge us for a 3rd tablet and then some. Neither the store or atnt customer service can correct what the people in the store screwed up. This is a new kind of stupid i have never experienced!!! DO NOT GO HERE, ORDER ONLINE! UNLESS YOU WANT TO HAVE A NEVER ENDING PAIN IN YOUR WAZOO
CA
Catherine Laraba
Horrible worst Ive ever seen Customer service and didnt their job at all even after calling 3 times to verify they could help with my problem. I called and reported a complaint
VA
valerie curtis
Reps were rude, wouldnt assist me with my multi line accounts, waited 15 minutes to be told they didnt know how to provide assistance.
DE
Dean Francisco
Not a large selection of hardware and prices are a little higher than other locations with larger selections.
JA
Jack Burgess
Not cheap... not a corporate office... poor att support due to just being an authorized dealer
DA
Dawn Gregg
Save my phone again
KI
Kimberly Carson
Unhelpful.
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