Academy Sports + Outdoors

Category:	Sporting Goods Store
Address:	11900 US-181, Portland, TX 78374, USA
Phone:	+1 361-777-4120
Site:	academy.com
Rating:	3.9
Working:	8AM–9:30PM 8AM–9:30PM 8AM–9:30PM 8AM–9:30PM 8AM–10PM 8AM–10PM 9:30AM–9:30PM

Location

Photos 100

Reviews 27

cynthia benitez

Sunday 6/14/2015 around 4pm. We were at the academy off of Buddy Ganem exit in portland, tx... Very disappointed. My husband I were shopping for sunglasses for him. We asked a gentleman with a British accent for help, he was very passive, not helpful at all. There were two people behind the counter, one leaning on the counter standing next to me, one standing behind me (all employees) starting at us as if we were going to do something wrong. Granted I know we looked crazy because we had just came from the beach and literally had sand on on our skin. Nobody could help us! A couple walked rightand two people hurried to help them while were still there starting and watching, and waiting for someone to help us. It wasnt till we walked away till the yelled "oh I can help you now" 35 minutes later! I yelled back, no thanks yall took to long, thanks for nothing" I had never felt so steriotyped in my life.

dave hendricks

the absolute worst customer service I have ever experienced. worse than wal-mart, worse than home depot!!!!! it took an hour for me to buy two boxes of 22lr. one guy working the gun counter with one guy ahead of me, this was a Thursday around 2:00 pm. not booming with customers. one check stand open with a struggling cashier. I counted ten employees walking around the check stands talking and laughing without a care in the world, including three female employees huddled in the customer service booth like a bunch of little gossiping school girls. Hey academy management its called CUSTOMER SERVICE, WE ARE THE REASON FOR YOU ALL BEING THERE!!!! PREACH IT AND TEACH IT!!!!!!

David Misell

Went in there with money to spend on a new pistol. At the display case, I asked Leonard (the manager according to his name tag) if he had a specific make/model & he said very rudely "what you see is what we have" & walked away. He never even so much as made eye contact with me. Im taking my business elsewhere and Id suggest anyone else who enjoys being treated with dignity and respect do the same. I wonder if upper management is aware of the poor example thats being set in that department.

Austin Bitner

Worst management staff I have ever dealt with. Not only do they false advertise discounts and hope you dont catch it when you check out, the manager was rude, disrespectful, and arrogant. I believe his name was Leonard. It was hard to tell because he turned his back on me so quickly while I was still talking. Make the drive to the location off SPID. You will thank yourself later.

Malcolm Deavers

Resident of Texas, down here for work and they wouldnt sell me or my wife a shotgun. Apparently according to their policy I have to change address to purchase a weapon AT THIS STORE! No manager would come speak to me, wont be spending money at this establishment. Also I bought 2 ARS in Fort Wayne In, apparently they can sell me weapons but this dump cant.

Addis Roberts

I was not greeted, and was rudely treated by this young man with his hair in his eyes the entire time. As I swiped my credit card for my Yeti cup purchase, he stared rudely with not so much as a thank you. Finally, I asked him if he had a problem. He was shocked apparently as I added, "The reviews are true, this has been the worst customer service ever!"

Keith Davidson

The employees are friendly , helpful , and are effective when it comes to locating products you need. If they dont have something these guys are willing and able to order it. I often drive the extra 25 miles across the bridge for the service That seems lost on the Corpus Christi acadamy

Ronnie Mansfield

Worst ever, never restock anything will go months with empty space on the shelves. Ask one of the many snot nosed, uneducated, stoner employees for help and its like you just kicked there puppy. If you really need or want something take the time to go into corpus.

John Harless

Great place to shop and get some really good deals. If you can take the time to look around you can usually find great prices on sale stuff. If you cant find what you need in the store, just call them up and they can help you find it.

alec jolly

Well walked in greeted by a gentle man with same name as me. Has long blonde hair. He was such a sweet kid and very helpful. I hope this kid gets a raise. Certainly hope Marvin that works there is out of a job because he is a dirt bag.

Shannon Buller

The customer service and employee knowledge of outdoor products is terrible. The inventory at this is nonexistent. Their selection of hunting and boating products is more in line with the outdoor section at Walmart.

Brandi Dickey

This academy has a good selection but the customer service we received during a return was not great. It seems like there are a lot of young employees who may not care about quality service.

Roland Sanchez

This place is the most comforting and welcoming sports store ever! I especially like the Hispanic Superman that greets you when you first walk in and then wishes you a Blessed day as you exit!

Jeremy Cantu

Newer Store so its clean, workers are helpful. Smaller city so its not as busy compared to the corpus christi location. Which is fine with me so I can be in and out quickly

John Steward

As a fisherman, a sometime camper, and a beach person, I absolutely love this place! Theyve got a huge selection, and employees who will actually ask you if you need help.

Veronica Ayyuba Deleon

The store is kept clutter free and they have a very large selection of shoes for every sport as well as steel toe boots. Checkout is almost wait free. Friendly staff.

Ben Vallejo

Portland finest. Well informed employees well staffed and fast to serve. Everythings well stocked and if not it can be order and delivered there at the store or home.

Crystal Heyn

Most of the employees seem to want to help out... I would have given a 5 star but one of the gentleman at work there was very rude Im very short with me and my friend

Deborah Woods

I love the selection, but its always a mad house. Hard to find parking. They really should have more than 1 location to cut down on foot traffic at this location

P ALVAREZ

I could go crazy in this store if I had a lot of extra cash. I have never been disappointed with their customer service. Pleasant atmosphere to shop in.

S Kirby

Typical Academy store. They didnt have the shoe size I needed but the employees were nice to help me locate and offered online shipping options

Richard Nib

Overpriced stuff that i of course bought but was a pretty non busy day and they have a huge variety as usual. Nothing special about this store.

Gabriel Salinas

Great place but you may get trapped looking at things and wont leave. I always go in looking for something and coming out with something else.

Dawn Bennett

While a little on the small side for an academy, they will probably have what you would expect to find at an academy.

D Arredondo

Always ends up being a one hour adventure into the world of sporting goods. Fair pricing and a wide selection.

Arnulfo Berlanga

I usually find what I need, on this visit I was looking for 3 items and not a single one of them was in stock