Category: | Eye Care Center |
Address: | 5425 W Spring Creek Pkwy #145, Plano, TX 75024, USA |
Phone: | +1 972-378-4104 |
Site: | lonestarvision.com |
Rating: | 4.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM 9AM–2PM Closed |
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Bill Hodges
Our family have been patients of Lone Star Vision since they opened in Plano. Dr. Brantley was my sons baseball coach and we started our vision care with him years ago. Our daughter had contacts for twelve years and the staff was always so accommodating. When she had lasik, I asked Dr. Brantley for a doctor recommendation to do the procedure. That well-known Doctor did a perfect job and my daughter has 20/20 vision. Every visit to LSV has been wonderful, but my most recent one was what motivated me to write my first review. For about one month, my vision had been blurry. Because multiple schlerosis runs in my family, I went to my doctor first. I was told to get an optic neuritis test. When arriving for my appt, the staff was friendly as always. The technicians fully explained each test, from the basic reading of letters on the wall to my neuritis test. Dr. Diaz, who I had not met before, was so informative and helpful. To my great relief, the test was negative and I was diagnosis with dry eye. Im so excited to have dry eye! I highly recommend Lone Star Vision for anyone who needs eye care. I have several friends that go there as well! Julie Hart
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Claudia R.
I have had excellent service from the doctors and the MA/techs that Ive worked with. Its whoever answers the phone that changes my opinion about this facility. I have had great service on the phone maybe two out of like the 10 calls Ive made. Ive been placed on hold then hung up on or simply had an attitude for asking questions about rescheduling or service in general. I know this TERRIBLE customer service on the phone is NOT a reflection of Dr. Lundeens practice. Every visit with him has been precise and thorough. I pay for a service so when I call and have questions, use manners and dont cut me off or have an attitude about everything. If you dont like your job, dont do it. Simple as that. I hope Dr.Lundeen or management take note of this because its a very poor reflection of the facility. The person who answers the phone is the first impression of each service. I would hate to have to deal with bad service every time I have to visit. Id rather switch providers. There are several.
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GamerHd
I have been a patient of Dr Brantley for many years. If you are in need of an optometrist or are even a bit unhappy with yours, I would highly recommend Dr Brantley and every one at Lone Star Vision! Very professional and courteous. Dr Brantley always takes his time to answer any and all questions regarding the health of yours eyes. I have used him for glasses, contacts, and eye allergies. His office is 40 miles away from my house, which is a long drive, especially in Dallas traffic, but I have never even considered another optometrist!
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Rick Heasley
Just has a great visit with Dr. Brantley and his staff. It is always good to be able to feel like more than just another patient. Dr. Brantley took the time to not only take care of my vision exam, but to also catch up with what has been going on with me and with my family. Once we determined it was time for new glasses, I was once again taken care of like I was the only patient there that day. It is great to know that I will always have a great experience with Lone Star Vision. Thank you!!
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Mary Ann Cagle
After enjoying many years of excellent vision post RK I developed a need for correction. Unfortunately glasses and soft lenses just dont work for me.I ask a lot of questions and can get frustrated with my less than 20/20.Dr. Brantley has been so patient with this patient! He successfully fit my eyes with RGP monovision contacts which allow me to drastically decrease my need for "cheaters." Lone Star Vision has been my familys "go-to" for excellent vision care and will be in the years to come!
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Lori Jackson
I have been going to Lone Star Vision ever since they opened. I have known Dr. Brantley for over 15 years. My appointments have always been a great experience. Staff are very friendly and helpful. Waiting time is minimal. Techs are great and the additional doctors in his office have been quality. I just went for my annual eye exam and saw Dr. Lundeen. My vision requires a high prescription and he was thorough and very enjoyable. I highly recommend this place.
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Jeff Wood
Dr. Brantley and his staff are first class and true professionals. Every time I visit they take very good care of me and my family. The staff is friendly and attentive - never any long wait times or issues with payment/insurance. They know what theyre doing. Ive been a patient of Dr. Brantley for over 10 years and trust his expertise and recommend his services to my friends & family all the time. A great place to go - they will take care of you.
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Michelle B
I have seen an eye professional for over 39 years. Dr. Brantley is the best OD I have ever seen. I have enjoyed his staff and office experience for almost ten years now and could not more highly recommend Him. I regularly recommend Him to my friends and family. Good vision is a gift that requires investment to maintain. Who is your partner in your eye health? You could do no better than Dr. Brantley and his team.
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Erin Davis
Lone Star Vision is the best eye care center I have ever visited. Each experience is positive, informative and thorough. The assistants and doctors are always very friendly and help you to get exactly what you need. Roxy has helped my husband, mother and I all get new glasses and contacts and we appreciate her above-and-beyond approach very much. We have zero complaints and the office is always well kept and tidy.
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Don Glazier
Lone Star offers the best combination of doctor care and optical shop professional service I have encountered in 45 plus years of wearing glasses. Roxana is the VERY BEST at selecting and fitting frames and lenses on a difficult client. On my fourth pair and will never go anywhere else and I have it all - progressives, sunglasses, and now readers with prisms.
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Ron Ullery
I can’t say enough about my first time experience at Lone Star Vision. Everyone was friendly and professional. I had a more difficult time than normal getting my new glasses correct however Optical Manager Roxana Shirley really went above and beyond to make sure I was completely taken care of. I have found my new eye care home! Thanks to all. Ron Ullery
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Tara Jiranek
Dr. Brantley and his Staff are wonderful! They have always been professional and great with our 3 children. My family of 5 has been seeing Dr. Brantley for 10 years and have always had a positive experience. Additionally, I went through Dr. Brantley and Lone Star Vision for my pre & post op appointments for Lasik. I wouldnt have done it any other way!
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Elise Miller
I have been getting my contacts and glasses at Lone Star Vision for the past five years. The staff is very helpful and I love the doctors. Everyone always takes the time to answer my questions. I never have to wait very long before I am called back for my appointment. This is a great place to go for an eye exam and to get glasses/contacts.
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Chetra Thai
By far the nicest optometrist office Ive ever been to. The staff there is very nice and make you feel very welcomed. Somaly, Eva and Long was very helpful!! Plus I had a very knowledgeable and Beautiful doctor, Dr. Diaz =) She explained things soo well!! I recommend them for vision needs. Great selection too!!