Comal Golf Cart & Battery Inc

Category:	Auto Parts Store
Address:	22115 Old Nacogdoches Rd, New Braunfels, TX 78132, USA
Phone:	+1 830-606-4321
Site:	comalcarts.com
Rating:	5

Location

Photos 28

Reviews 4

Patrick McKinney

Our charity organization rented two golf carts for the weekend from Comal Golf and Battery. First off, we paid ahead of time with plenty of notice of the event date. Upon arriving to pickup the two golf carts, turned out the ones the owner prepped for us ended up getting loaded and taken to another event. Next thing you know he is scrambling in the back of the property trying to find us two golf carts that have not been prepped nor maintained. The first was so underpowered it could not make it up the driveway at the event, and had the headlight wires cut so we had to run it where we could while holding a flashlight. The second had a very bad smell coming from the engine and ended up dying the same day we picked up (Friday). I call the owner Saturday morning in hopes that they can come out and repair the issues on both golf carts. Go figure no one answers the phone, which is fairly normal, and I end up leaving a voicemail. I attempted to call 3 times that day with no return phone call. I ended up sitting on one dead golf cart and another halfway dead. Upon dropping off both golf carts Monday, and explaining what happened, I asked that the owner at least refund the organizations money for the one dead golf cart. He and his "mechanic" quickly throw a multimeter on the battery which showed 11.8 volts, and try to BS me with "the battery doesnt have enough voltage", jumps it off with a good battery, and blames one of my people for leaving the golf cart on. Anyone with any background in this area knows that starting up a vehicle with a battery involves cold cranking amps, not voltage. This battery was also far from new, and he told me that if he had made a run out to the event, he would have charged me a delivery charge for his trip, rather than actually having good customer service and repair his already broken down golf carts. If I could give zero stars I would. Extremely poor customer service on all fronts, stole from a charitable organization and our beneficiary. Will never do business with these guys again!

Jered Bunch

Larry, Fred and their crew are some of the most helpful and respectful people Ive ever met. They took my old EZGO marathon in that has been sitting for almost a year and got it running within an hour. I drove all the way from SeaWorld and 1604/portranco area to come get work done from these guys and it was well worth it. Will be doing business with them in the future for sure! Id highly recommend them for all golf cart work!

Josh Howells

Awesome place with great service and terrific caring employees. Can not say enough good things about these guys!

tina brown-caron

Family owned outstanding customer service awesome prices