Verizon

Category:	Cell Phone Store
Address:	6225 N Josey Ln #100, Lewisville, TX 75056, USA
Phone:	+1 469-238-7002
Site:	verizonwireless.com
Rating:	4.1
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 6

Reviews 10

Dallas Dave

Went in to get prepaid cards. They dont sell them. I have 5 separate accounts and wanted to add money to them all. They didnt have the cash on hand to give me change if they made change for each account separately. They did have enough if they just rang them up separately but charged me the total. They said they would not do that. Mind you when I went in I said I only felt comfortable buying the cards because things get too complicated doing it the other way. They had a good laugh about that and spread it around to other employees who also laughed and acted like I was foolish. Then they told me that there was no way that any of the multitude of retailers who sell those cards could offer me anything that they couldnt. Except make change Im guessing. Or use a calculator. Or provide customer service. Or leave off the mocking. Wow. Went next door to Kroger and they had plenty on hand. And they were nice

Duane S

I went in with a bricked edge 6 plus after trying to update. Royal was absolutely amazing and nice. David also tried to help but to no avail. David referred me to Best Buy that now had a Samsung kiosk in their store. They were able to download software and get my phone up and running within 20 minutes. A big big thank you to you Royal and David!

Liz Lasecki

Everyone at this store has been friendly and knowledgeable. During the whole note7 fiasco, they have gone above and beyond to help me. The staff and management at this location is the best example as to why I have been with Verizon (before they were verizon) for nearly 20 years!

Mary Gutierrez

I needed a new phone and Lee was definitely helpful. He made sure to tell me all my options and helped me even past closing! Great store overall!

Tim Bonnecaze

Castle Hills Location SW Corner - Josey & 121 In New Kroger Parking Lot Your Local Tech Mecca

Steven Daughhetee

Terrible customer service. Will not be going back to this store.

Tony Mayo

I had great service at this location !!!!!!!

Ken Clausen

Always very helpful and quick service!

Randy Gibbons

Great customer service!