T-Mobile

Category:	Cell Phone Store
Address:	1757 E Hebron Pkwy, Carrollton, TX 75010, USA
Phone:	+1 214-731-9285
Site:	t-mobile.com
Rating:	3.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–8PM

Location

Photos 61

Reviews 7

kyle Jenkins

Manager tried to charge me an "update fee" ($20). Totally boguss. I didnt need service plan or anything of that nature. Just wanted to buy a new phone. Apparently they believe you should pay an extra $20 if you want to buy a new phone by it self. DECEPTION! Other stores wave this fee. Another way companies like to take peoples money if they arnt aware. Thank God i wasnt born last night. I asked about the on5 samsung. They said its a great phone. Checked with a family member about the reviews about the phone: horrible. Shady workers here. Ill never go back until they put new manager and staff here. Glad i checked on the reviews about the phone and asked about "upgrade fee". Check info before going to this location. You could end up giving them money that you are not actually required to give.

anonymous jerk

To Kyle Jenkins: The reps and managers dont make the policies, just because the other stores want to "waive" the fee doesnt mean you have to be a jerk just because theyre doing their jobs and following the policies. The Samsung On5 is a great phone for the price, but again you get what you pay for if you cant afford an upgrade fee thats clearly your own personal problem. Theres no need to call the staff shady, Ive been to this location and they are actually really great, friendly and helpful. P.S. It seems like you were born yesterday. Sincerely: Anonymous Jerk

Maria Esparza

YOUR LOCATION IS A JOKE!! YOU GUYS NEED TO CHANGE YOUR HOURS OF OPERATION TO CLOSED DUE TO TEMPORARY CONSTRUCTION/RENOVATION.. NEW PLAZA AND SUITE AND YOU ARE ALREADY DOING RENOVATIONS?? OR ARE YOU PEOPLE JUST DECIDING NOT TO WORK?? THANKS FOR NOT BEING THERE FOR MY DELIVERY OF MY PHONE. BEEN WITHOUT A PHONE FOR 4 DAYS NOW THANKS TO YOU!! I WILL MAKE SURE TO TELL PEOPLE NOT TO GO TO YOUR LOCATION!! I HOPE T MOBILE CORP DOES SOMETHING ABOUT THIS AFTER THEY GET MY LETTER... YOU ARENT OPEN YOU ARE CLOSED SO UPDATE YOUR GOOGLE INFO!!

Norma Hernandez

I saw this store was near by but was slightly hesitant to stop since I came across a few bad reviews when I goggled it. But, I needed assistance with my phone ASAP!!! Staff was extremely helpful and friendly, I would definitely recommend this location. I was under the assumption that this location was recently were under new management so I asked and was told that indeed they are. ALL NEW COURTEOUS STAFF WILLING TO HELP.

Fonzie Mendoza

Clean store, friendly staff, definitely recommend

Jiayi Gao

The owner is very nice

Hebron Carrollton

Nice!